1. Sales Assistant – Cotton On Cavendish Square
Job Identification: 42641
Job Category: Retail
Posting Date: 02/11/2025, 07:45 PM
Apply Before: 02/12/2025, 09:45 PM
Job Schedule: Full time
Locations: Cotton On Cavendish Square
Job Introduction
At Cotton On, we believe in being who you are and loving what you do. We’re more than just a global fashion brand—we’re a team of passionate, driven individuals who create positive experiences for customers while making a meaningful impact in communities around the world.
We’re offering you an exciting opportunity to be part of our vibrant sales team, where you will play a key role in creating memorable moments for customers and bringing our brand to life in-store. Whether you’re looking for a full-time or part-time position, this role will allow you to grow your career while working in one of the world’s best workplaces.
Role Responsibility
1. Customer Engagement & Sales Performance
- Deliver an exceptional shopping experience by engaging with customers and understanding their needs.
- Create an inviting store atmosphere that encourages customers to explore and shop.
- Share product knowledge and styling tips to enhance the customer’s shopping experience.
- Drive sales targets and work towards achieving team performance goals.
2. Brand Advocacy & Community Impact
- Represent and promote the Cotton On Group’s brand values.
- Advocate for the Cotton On Foundation, supporting life-changing projects worldwide.
- Educate customers about our sustainability and ethical sourcing initiatives.
3. Merchandising & Store Presentation
- Ensure the store is well-stocked, organized, and visually appealing.
- Assist in product replenishment and maintaining the store’s appearance.
- Follow merchandising guidelines to reflect the latest fashion trends.
4. Team Collaboration & Growth
- Work alongside your team members to achieve store targets and provide an outstanding shopping experience.
- Support new team members by sharing product knowledge and best practices.
- Contribute to a positive and inclusive team environment.
Effective Management of Staff
Although this role does not involve direct management, the Sales Associate is expected to:
- Foster a collaborative and high-energy work environment.
- Support team members in delivering exceptional customer service.
- Contribute to training efforts by mentoring new hires and sharing industry insights.
Effective Management of Operations
To ensure a seamless shopping experience, the Sales Associate must:
- Maintain store cleanliness and organization at all times.
- Process sales transactions quickly and accurately.
- Follow cash handling and store policies to minimize risk.
- Adhere to company guidelines on inventory management and stock control.
Effective Management of Business Development Function
The Sales Associate contributes to the success and growth of the Cotton On brand by:
- Identifying trends in customer preferences to inform future product selections.
- Upselling and cross-selling products to increase sales revenue.
- Actively promoting store promotions, discounts, and loyalty programs.
- Participating in local and global marketing campaigns to drive brand awareness.
The Ideal Candidate
Qualifications
- Minimum: Grade 12 certificate.
- Preferred: Retail or fashion-related training.
Experience
- Previous retail or customer service experience is advantageous.
- Background in sales, visual merchandising, or fashion styling is beneficial.
- Passion for fashion, trends, and helping customers find their perfect look.
Skills and Attributes
Sales & Customer Service Skills
- Ability to engage with customers and provide personalized recommendations.
- Strong knowledge of sales techniques and customer service best practices.
- Understanding of retail business policies and store operations.
Communication & Interpersonal Skills
- Excellent verbal and written communication skills.
- Ability to build and maintain positive customer relationships.
- Comfortable working in a team-oriented environment.
Personal Attributes & Work Ethic
- Energetic, motivated, and goal-driven.
- Passion for fashion and retail trends.
- Adaptable and able to work in a fast-paced retail environment.
- Strong attention to detail with excellent problem-solving skills.
Why Join Us?
At Cotton On, we offer more than just a job—we offer a lifestyle and career opportunities that inspire personal and professional growth.
Perks & Benefits
- 50% staff discount across all Cotton On Group brands.
- Local and global career progression within our 7 brands.
- 24/7 wellness support covering mental health, family, and personal development.
- Discounts on medical, travel, financial services, and more.
- Opportunities to make a meaningful impact through the Cotton On Foundation.
Diversity & Inclusion
We are committed to building an inclusive workplace where everyone can show up as their authentic selves. We celebrate diversity and encourage individuals of all backgrounds, identities, and experiences to apply.
If you have any specific needs to fully participate in the recruitment process, please reach out to us at careersrsa@cottonon.com.au so we can support you.
2. Sales Assistant – Factorie Canal Walk Shopping Centre
Job Identification 42918
Job Category Retail
Posting Date 02/10/2025, 08:33 PM
Apply Before 02/12/2025, 08:35 PM
Job Schedule Part time
Locations Factorie Canal Walk Shopping Centre
Job Introduction
At Factorie, we believe in being who you are and loving what you do. As part of the Cotton On Group, we bring fresh, accessible street and casual fashion to a bold, connected generation. We’re looking for passionate, customer-focused team members who can create memorable shopping experiences and contribute to our fast-paced, high-energy retail environment.
If you’re someone who loves fashion, thrives in a team environment, and is ready to take on a new challenge, this opportunity is for you. Whether you’re looking for a full-time or part-time role, we want to hear from you!
Role Responsibility
1. Customer Engagement & Sales Performance
- Deliver exceptional customer service by understanding and meeting customer needs.
- Create and deliver amazing in-store experiences for every customer.
- Drive sales by offering personalized styling advice and product recommendations.
- Advocate for the Cotton On Foundation, making a positive impact on global projects.
2. Store Merchandising & Presentation
- Maintain an organized and visually appealing store layout.
- Ensure products are stocked, replenished, and attractively displayed.
- Follow merchandising guidelines to reflect the latest fashion trends.
3. Team Collaboration & Growth
- Work closely with team members to achieve sales targets.
- Foster a positive and inclusive team culture.
- Support new team members by sharing product knowledge and best practices.
Effective Management of Staff
While this is not a managerial role, as a Sales Associate, you will:
- Contribute to a high-energy, goal-driven team environment.
- Support your colleagues in achieving store objectives and exceeding customer expectations.
- Help new team members get up to speed with store operations and product knowledge.
Effective Management of Operations
To ensure a seamless shopping experience, the Sales Associate will:
- Process sales transactions quickly and accurately.
- Ensure all store policies and procedures are followed.
- Monitor and maintain inventory levels to avoid stock shortages.
- Handle customer inquiries, concerns, and returns professionally.
Effective Management of Business Development Function
The Sales Associate plays a vital role in driving business growth by:
- Identifying customer trends and feedback to enhance the shopping experience.
- Encouraging brand loyalty through positive customer interactions.
- Promoting special discounts, offers, and loyalty programs.
- Contributing ideas to improve sales strategies and in-store promotions.
The Ideal Candidate
Qualifications
- Minimum: Grade 12 certificate.
- Preferred: Training or experience in retail, fashion, or customer service.
Experience
- Previous retail or customer service experience is advantageous.
- Background in sales, visual merchandising, or fashion styling is beneficial.
- A passion for fashion, trends, and helping customers find their perfect look.
Skills and Attributes
Sales & Customer Service Skills
- Ability to engage with customers and provide personalized recommendations.
- Strong knowledge of sales techniques and customer service best practices.
- Understanding of business policies, procedures, and store operations.
Communication & Interpersonal Skills
- Strong verbal and written communication skills.
- Ability to build and maintain positive customer relationships.
- Comfortable working in a fast-paced team environment.
Personal Attributes & Work Ethic
- Energetic, motivated, and goal-driven.
- Passion for fashion and retail trends.
- Adaptable and able to work in a dynamic retail environment.
- Strong attention to detail with excellent problem-solving skills.
Why Join Us?
At Factorie, we offer more than just a job—we provide growth opportunities, a fun team culture, and exclusive benefits.
Perks & Benefits
- 50% staff discount across all Cotton On Group brands (Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre).
- Local and global career development opportunities within our seven brands.
- 24/7 wellness support, covering mental health, relationships, and family support.
- Discounts on medical, travel, financial services, and more.
- Opportunities to make a meaningful impact through the Cotton On Foundation.
Diversity & Inclusion
We are committed to building a workplace where everyone belongs and can show up as their authentic selves. We encourage individuals of all backgrounds, identities, and experiences to apply.
If you require any specific support during the recruitment process, please reach out to us at careersrsa@cottonon.com.au.
3. Fixed Term Sales Assistant – Cotton on Garden Route
Job Introduction
At Cotton On, we believe in being who you are and loving what you do. As one of the world’s leading fashion retailers, we are passionate about creating amazing experiences for our customers while building a diverse, fun, and empowering workplace.
We are offering an exciting opportunity for a motivated Sales Associate to join our dynamic retail team. Whether you are looking for a full-time or part-time role, this position will allow you to develop your skills, grow your career, and be part of a global brand.
If you have a passion for fashion, a customer-first mindset, and a desire to make a difference, we would love to have you on board!
Role Responsibility
1. Customer Engagement & Sales Performance
- Deliver an exceptional in-store experience by engaging with customers in a friendly and professional manner.
- Offer personalized styling advice to help customers find products that suit their needs.
- Educate customers about Cotton On’s values, sustainability efforts, and charitable initiatives.
- Work towards achieving store sales targets and KPIs.
2. Store Merchandising & Visual Presentation
- Ensure the store is well-stocked, clean, and visually appealing.
- Assist in product replenishment and organizing stock displays.
- Maintain store presentation standards and ensure products align with seasonal trends.
3. Team Collaboration & Workplace Culture
- Work collaboratively with fellow team members to drive store success.
- Support and mentor new team members by sharing product knowledge and sales techniques.
- Contribute to a fun, inclusive, and high-energy work environment.
Effective Management of Staff
Although this is not a managerial role, the Sales Associate plays a crucial role in team dynamics by:
- Leading by example in delivering top-notch customer service.
- Assisting in training and guiding new employees.
- Creating a supportive and motivating team culture.
Effective Management of Operations
To ensure the store runs smoothly, the Sales Associate will:
- Process sales transactions accurately and efficiently.
- Follow company policies for cash handling and stock management.
- Assist in inventory control and loss prevention.
- Ensure compliance with safety and hygiene regulations.
Effective Management of Business Development Function
The Sales Associate contributes to business growth by:
- Identifying customer preferences and market trends to improve sales.
- Promoting special discounts, store promotions, and loyalty programs.
- Providing feedback on customer insights to enhance store performance.
- Encouraging brand advocacy by sharing the Cotton On story and values.
The Ideal Candidate
Qualifications
- Minimum: Grade 12 certificate.
- Preferred: Retail or fashion-related training or experience.
Experience
- Previous customer service or retail experience is an advantage.
- Background in fashion, merchandising, or sales is beneficial.
- Passion for fashion, styling, and the latest trends.
Skills and Attributes
Sales & Customer Service Skills
- Strong understanding of sales techniques and customer engagement.
- Ability to build customer relationships and encourage repeat purchases.
- A deep appreciation for fashion and styling trends.
Communication & Interpersonal Skills
- Excellent verbal and written communication skills.
- Ability to interact with customers from diverse backgrounds.
- Confident and proactive in assisting customers and driving sales.
Personal Attributes & Work Ethic
- Energetic, driven, and self-motivated.
- Able to adapt to a fast-paced retail environment.
- Strong attention to detail and problem-solving skills.
- Passion for working in a team and contributing to a fun workplace culture.
Why Join Us?
At Cotton On, we offer more than just a job—we provide an exciting career path, a supportive team environment, and exclusive employee benefits.
Perks & Benefits
- 50% staff discount across all Cotton On Group brands.
- Global and local career growth opportunities across seven brands.
- 24/7 wellness support, including mental health, family, and personal development resources.
- Discounts on medical, travel, and financial services.
- The chance to make a positive social impact through the Cotton On Foundation.
Diversity & Inclusion
We are committed to creating a workplace where everyone belongs. We celebrate diversity and encourage individuals of all backgrounds, identities, and experiences to apply.
If you require additional support or adjustments during the application process, please reach out to careersrsa@cottonon.com.au so we can assist you.
4. Fixed Term – PR & Social Co-ordinator – Support Services South Africa Support Centre
Job Introduction
Are you passionate about public relations, influencer marketing, and social media? Do you thrive in a fast-paced, creative environment where you can make a real impact? We are looking for a Fixed-Term PR & Social Coordinator to join our Marketing team for six months.
This role is an exciting opportunity for a communications, PR, or social media professional who is eager to take their career to the next level. As part of the Cotton On Group, you will be responsible for coordinating social media campaigns, influencer partnerships, and public relations efforts to enhance brand visibility and engagement.
If you’re a creative thinker with a passion for fashion, storytelling, and digital marketing, this could be the perfect role for you!
Role Responsibility
1. Public Relations & Influencer Marketing
- Develop and execute PR campaigns to enhance brand awareness.
- Build and nurture relationships with media, influencers, and brand ambassadors.
- Identify influencer partnerships that align with brand values and campaign objectives.
- Coordinate influencer gifting, event collaborations, and brand activations.
2. Social Media Management
- Oversee and manage organic and paid social media campaigns.
- Create engaging social content strategies that resonate with the target audience.
- Monitor social media trends and incorporate real-time marketing opportunities.
- Track and analyze social media performance metrics to optimize future campaigns.
3. Content Creation & Brand Storytelling
- Develop compelling copy and visual content for social media platforms.
- Collaborate with designers and photographers to create high-quality brand assets.
- Ensure all content aligns with Cotton On Group’s brand identity and tone.
- Repurpose user-generated content to enhance community engagement.
4. Campaign & Project Management
- Plan and execute multi-channel marketing campaigns across PR and social media.
- Manage campaign timelines, budgets, and deliverables to ensure seamless execution.
- Work closely with cross-functional teams, including Marketing, E-commerce, and Retail.
- Provide post-campaign analysis and insights to measure success and impact.
Effective Management of Staff
Although this is not a managerial role, the PR & Social Coordinator will:
- Work closely with internal teams to align PR and social media strategies.
- Collaborate with external agencies, influencers, and brand partners.
- Support the Marketing team in executing large-scale brand initiatives.
Effective Management of Operations
To ensure smooth and effective campaign execution, the PR & Social Coordinator will:
- Maintain an organized content calendar for PR and social media activities.
- Keep track of press coverage, influencer collaborations, and campaign deliverables.
- Ensure timely content scheduling, reporting, and stakeholder communication.
Effective Management of Business Development Function
The PR & Social Coordinator will play a key role in brand growth and digital presence by:
- Expanding brand visibility through innovative PR and social strategies.
- Enhancing customer engagement and community building across social platforms.
- Identifying new opportunities for partnerships, events, and brand activations.
The Ideal Candidate
Qualifications
- Minimum: A degree or diploma in Communications, PR, Marketing, or Digital Media.
- Preferred: Additional certifications in social media marketing, influencer strategy, or digital PR.
Experience
- Previous experience (1-3 years) in PR, influencer marketing, content creation, or social media management.
- Proven track record of managing digital campaigns and social media platforms.
- Experience in fashion, retail, or lifestyle brands is advantageous.
Skills and Attributes
PR & Influencer Marketing Skills
- Strong understanding of public relations, media outreach, and influencer collaborations.
- Ability to identify and nurture influencer partnerships that align with brand values.
- Experience in event coordination, press releases, and brand storytelling.
Social Media & Digital Marketing Skills
- Hands-on experience with social media management tools (e.g., Meta Business Suite, Hootsuite, Sprout Social).
- Proficiency in content scheduling, engagement tracking, and analytics reporting.
- Knowledge of paid and organic social media strategies to drive brand visibility.
Creative & Communication Skills
- Exceptional written and verbal communication skills for crafting compelling content.
- Ability to write press releases, social media copy, and influencer briefs.
- Strong visual storytelling skills to enhance brand identity and audience engagement.
Project Management & Attention to Detail
- Strong organizational and time management skills to handle multiple campaigns.
- Ability to work in a fast-paced, deadline-driven environment.
- Keen eye for detail to ensure high-quality content and seamless execution.
Why Join Us?
At Cotton On Group, we don’t just offer jobs—we offer careers, growth, and global opportunities.
Perks & Benefits
- 50% discount across all Cotton On Group brands.
- Career progression opportunities across seven global brands.
- Wellness support 24/7, including mental health, relationships, and financial resources.
- Discounts on medical, travel, and financial services.
- Work with a diverse and inclusive team that values creativity and innovation.
Diversity & Inclusion
We are committed to creating a workplace where everyone belongs. We celebrate diversity and encourage individuals of all backgrounds, identities, and experiences to apply.
If you require any support during the recruitment process, please reach out to careersrsa@cottonon.com.au.
5. Fixed Term – Sales Assistant – Cotton On Menlyn Mega
- Job Identification 43349
- Job Category Retail
- Posting Date 02/05/2025, 10:20 AM
- Apply Before 02/12/2025, 10:20 AM
- Locations Cotton On Menlyn Park
- Job Schedule Part time
Job Introduction
At Cotton On, we believe in being who you are and loving what you do. We’re more than just a global fashion retailer—we’re a community of passionate, creative, and driven individuals who aim to make a positive difference in everything we do.
We are looking for Full-Time and Part-Time Sales Associates to join our vibrant and energetic team. As a brand ambassador, you will be responsible for creating memorable experiences for customers, merchandising our products, and helping to drive store performance.
If you have a passion for fashion, retail, and delivering exceptional customer service, we would love to have you on board!
Role Responsibility
1. Customer Engagement & Sales Performance
- Deliver an exceptional shopping experience by engaging with customers and providing tailored product recommendations.
- Offer styling advice and help customers find the perfect outfit to suit their needs.
- Advocate for the Cotton On Foundation, supporting projects that make a real impact worldwide.
- Work towards achieving individual and team sales targets.
2. Merchandising & Store Presentation
- Maintain a clean, organized, and visually appealing store.
- Assist with product replenishment and stock rotation to ensure customers have access to the latest trends.
- Follow merchandising guidelines to create attractive product displays.
3. Team Collaboration & Culture
- Work closely with team members to achieve store goals.
- Support new team members by sharing product knowledge and sales techniques.
- Contribute to a positive, fun, and inclusive workplace culture.
Effective Management of Staff
While this is not a managerial role, the Sales Associate will:
- Help create a motivating and team-oriented environment.
- Assist in onboarding and guiding new employees.
- Work collaboratively with colleagues to ensure smooth store operations.
Effective Management of Operations
To ensure a seamless shopping experience, the Sales Associate will:
- Process sales transactions quickly and accurately.
- Follow store policies and procedures, including cash handling and loss prevention.
- Assist with inventory control to minimize stock discrepancies.
- Ensure customer inquiries and returns are handled professionally.
Effective Management of Business Development Function
The Sales Associate will contribute to business growth by:
- Identifying customer needs and trends to improve sales strategies.
- Encouraging brand loyalty through exceptional service and engagement.
- Promoting store discounts, loyalty programs, and seasonal campaigns.
- Providing insights on customer preferences to enhance store performance.
The Ideal Candidate
Qualifications
- Minimum: Grade 12 certificate.
- Preferred: Retail or customer service training.
Experience
- Previous experience in retail or customer service is beneficial but not required.
- Background in fashion, merchandising, or sales is an advantage.
- Passion for fashion, styling, and helping customers.
Skills and Attributes
Sales & Customer Service Skills
- Ability to connect with customers and create engaging shopping experiences.
- Knowledge of sales techniques and customer service best practices.
- Strong understanding of product recommendations and styling advice.
Communication & Interpersonal Skills
- Excellent verbal and written communication skills.
- Ability to interact with diverse customers and team members.
- Confidence in assisting customers and upselling products.
Personal Attributes & Work Ethic
- Energetic, motivated, and results-driven.
- Passionate about fashion, trends, and styling.
- Adaptable and able to work in a fast-paced retail environment.
- Strong attention to detail with problem-solving abilities.
Why Join Us?
At Cotton On, we don’t just offer jobs—we provide growth opportunities, a fun work environment, and exclusive benefits.
Perks & Benefits
- 50% staff discount across Cotton On Group brands (Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre).
- Local and global career opportunities within our seven brands.
- 24/7 wellness support, including mental health, family support, and career coaching.
- Discounts on medical, travel, and financial services.
- Be part of a global movement making a difference through the Cotton On Foundation.
Diversity & Inclusion
We are committed to building a workplace where everyone feels valued and included. We celebrate diversity and encourage individuals of all backgrounds, identities, and experiences to apply.
If you need any accommodations during the recruitment process, please reach out to careersrsa@cottonon.com.au for support.
How to Apply
Are you ready to join a fast-paced, fashion-forward team and grow your career with Cotton On?
Apply now and become part of a global fashion powerhouse.
We wish you all the best in your Applications.