Listing Reference: JHB-DriverDebrief-FT
Listing Status: Applications Open
Position Summary
Company: Confidential Logistics Company
Industry: Supply Chain / Distribution / Logistics
Job Category: Transportation & Logistics – Driver Support
Location: Gauteng, Johannesburg
Contract Type: Full-Time
Remuneration: Market-Related (negotiable based on experience)
EE Position: Yes – Employment Equity considered
Closing Date: Not specified – apply early
Introduction
A well-established logistics and distribution company based in Johannesburg, Gauteng, is currently hiring a Driver Debriefer to join its team. This position is critical in ensuring that delivery processes are accurately recorded, drivers are efficiently managed post-trip, and all procedural documentation is correctly handled in accordance with the company’s Value Procedures.
If you are detail-oriented, highly organized, and passionate about process control within the logistics and transport industry, this is an exciting opportunity to grow your career in a fast-paced and operationally essential environment.
Job Description
The Driver Debriefer plays a key role in daily delivery logistics. This individual is responsible for checking completed trip sheets, identifying delivery anomalies, ensuring proper handling of Proof of Delivery (POD) documents, and facilitating clear communication between drivers and management. The role supports real-time reporting and helps maintain operational efficiency and accuracy.
Role Responsibility
Operational Duties
- Conduct full driver debriefings at the end of each delivery run
- Cross-reference trip sheets against tracking data for unscheduled or unexplained stops
- Securely receive vehicle keys upon return
- Review POD documentation for discrepancies such as shortages or misdeliveries
- Perform allocations in Trackmatic (route planning and monitoring tool)
- Handle Trackmatic system debriefing to log delivery feedback and route data
- Manage handheld devices used by drivers during delivery execution
Administrative Tasks
- Prepare next-day delivery paperwork in advance
- Assign routes and collections based on delivery schedules
- Allocate appropriate seals to vehicles in line with seal-to-seal protocols
- Ensure documentation is filed and accessible for audit or internal review
Customer Service
- Ensure that debriefing standards meet customer service expectations
- Promote strong driver relationships and clear, respectful communication
- Address POD concerns or missing documents promptly to avoid delivery disputes
Skills and Attributes
To be successful in this role, candidates must demonstrate:
- Strong attention to detail and accuracy in recording information
- Excellent time management and ability to work under pressure
- Effective verbal and written communication skills
- Geographical knowledge of Gauteng and surrounding areas
- Ability to work independently and proactively
- Energetic, adaptable, and a strong team player
- Commitment to client service and operational excellence
Minimum Requirements
- Matric / Grade 12 certificate
- Computer literacy in Microsoft Word, Excel, Outlook, and tracking platforms
- Must be comfortable working with forms, logs, and debrief documentation
- Experience using Trackmatic or other route-tracking software (advantageous)
- Familiarity with logistics workflows and seal-to-seal delivery procedures
- Sound understanding of local road networks and delivery zones
- Problem-solving mindset with the ability to escalate issues effectively
Ideal Candidate
This role is suited for someone who has previously worked in logistics, distribution, or transportation support roles. Candidates should be able to manage multiple tasks in a high-volume environment, maintain composure under tight deadlines, and bring a positive, solutions-focused approach to a dynamic team.
SEE ALSO: Discovery Internship: Communication Analyst
Why Apply?
- Be part of a highly organized logistics operation known for excellence
- Gain valuable experience with industry tools and tracking systems
- Contribute to efficient delivery processes that support South Africa’s supply chain
- Opportunities for growth into operations, dispatch, or route management roles
Application Instructions
Interested candidates should prepare the following documents:
- Updated CV (including references)
- Certified copy of ID
- Certified copy of Matric certificate
- Any relevant logistics or systems training certificates
Submit applications via email to: logistics.recruitment@company.co.za
Please use subject line: Application – Driver Debriefer JHB