Company: City of Tshwane Metropolitan Municipality
Industry: Government / Public Administration
Job Category: Administrative Support / Housing Services
Location: Pretoria, Gauteng, South Africa
Contract Type: Permanent (Full-Time)
Remuneration: R242 640,00 – R337 008,00 per annum
EE Position: Open to All Categories
Closing Date: 30 June 2025
Introduction
The City of Tshwane is seeking qualified and motivated candidates to apply for three available positions as Administrative Officers within the Housing and Human Settlements Division. These roles are instrumental in supporting the administration and operational efficiency of the national Housing Needs Register, housing subsidy applications, and title deeds processing. The successful candidates will form part of a dynamic municipal team responsible for serving housing beneficiaries and ensuring data accuracy, procedural compliance, and administrative excellence.
Job Description
As an Administrative Officer in this division, you will play a key role in supporting the municipality’s housing initiatives. You’ll be responsible for managing data, handling queries, and providing general administrative and logistical support related to housing subsidy applications, title deeds, and beneficiary engagement. This position is ideal for individuals with strong organisational skills, a service-driven mindset, and the ability to operate in a fast-paced public service environment.
Primary Functions
- Handle housing-related enquiries and complaints both telephonically and in person
- Maintain an efficient and accurate filing system for housing documentation
- Capture data and type correspondence for internal and external communication
- Compile and distribute minutes of meetings as requested
- Collect and collate statistics and other housing data for internal use and reporting
- Liaise with housing beneficiaries regarding title deed collection and related queries
- Open and maintain housing files for new and existing applicants
- Interface with Group Financial Services for billing and deposit transactions
- Carry out additional administrative tasks and responsibilities as assigned by supervisors
Ideal Candidate
The City of Tshwane seeks candidates who are not only technically capable but also passionate about public service and dedicated to supporting vulnerable communities in accessing housing opportunities. The ideal candidate should be detail-oriented, proactive, and capable of handling sensitive data and interactions with professionalism and discretion.
Application Requirements
- A Grade 12 certificate is the minimum qualification required
- At least six months’ experience in an administrative support role, preferably in a housing, subsidies, or title deeds environment
- Strong computer literacy is essential (Microsoft Word, Excel, and data systems)
- Willingness to undergo a criminal record check, with fingerprints taken by the Tshwane Metro Police Department at the applicant’s own cost
Skills and Attributes
- Ethical and professional conduct
- Excellent communication and interpersonal skills
- Strong general administrative skills
- Ability to function as a reliable and cooperative team member
- Exceptional attention to detail and accuracy
- Ability to work independently and take ownership of responsibilities
- High integrity and accountability
- Capacity to operate under pressure and meet strict deadlines
- Flexibility and adaptability in task management
- Creative thinking to contribute to the continuous improvement of operations
- Excellent organising and coordination capabilities
SEE ALSO: AMAZON Product Manager Internship 2025
Position Summary
The Administrative Officer (3 posts) is a pivotal support role within the City of Tshwane’s Housing and Human Settlements environment. The successful candidates will enhance the city’s housing database accuracy, improve citizen engagement regarding title deeds and subsidies, and assist in administrative coordination across municipal housing operations. If you are passionate about public administration, housing rights, and community upliftment—and possess the necessary skills and integrity—this position offers a meaningful career path in municipal government.
Apply before 30 June 2025 to be part of a team that is helping shape sustainable and inclusive urban housing for the citizens of Tshwane.
For enquiries: Contact Sarah Shiburi at 012 358 8237
Position IDs: S70030252; S70022610; S70025785