Apply EPWP – Data Capturers, Queue Marshals and General Workers

Closing Date: 22 October 2024

Department: Health
Branch: Integrated Policy, Planning and Research Unit
Designation: EPWP – Data Capturer / Queue Marshal / General Worker
Salary: R3 500 pm (monthly stipend)
Location: Various Region (A – G)

The City of Johannesburg (CoJ), Health Department has these job opportunities available, for a period NOT exceeding twelve (12) months located in the following Regions: (A, B, C, D, E, F and G).

Job Purpose

The Department is inviting unemployed individuals to apply to provide various services within the health facilities.

The suitable candidates will be required to assist with data capturing, general work and queue marshal.

Requirements

Grade 10 or higher;
Youth between the ages of 18 and older (youth preferred);
People with disabilities;
Knowledge of the City’s process, best practices and policies and procedures on Health and Social issues;
Numeric and good writing and verbal communication skills; and
Different uses of electronic devices such as sending emails, using the internet

Key Competencies

Leading Competencies:

Knowledge of the City’s processes, best practices and policies and procedures on Health and transversal issues.
Teamwork,
Honesty, & Accountability,
Time management;
Organizational skills;
Emotional intelligence;
Sound judgement;
Ability to take initiative where necessary to achieve necessary outcomes and under pressure.

Core Competencies:

Good Communication skills,
Confidentiality, and integrity.
Customer and Service Delivery Management (Batho Pele) Ethics, HR Values and CoJ Values.
Integrity and Professionalism, Impact and Influence and Confidentiality.

Duties and Responsibilities

General Worker

To clean the waiting areas, consulting rooms, offices, kitchens, laundries etc.
To ensure that all surfaces used for clinical procedures are cleaned/dusted appropriately prior to setting up of clinic procedure areas
To sort and change soiled linen in all consulting rooms
Empty dustbins and ensure that immediate surroundings of the clinic are kept free of litter

Data Capturer

Data capturing/completion of client’s records and updating of clients information
Compiling monthly statistics of clients who accessed the clinic

Filing of completed client’s cards in alpha – numeric or chronological sequence and retrieval of files on request from departmental personnel
Make necessary appointments for services using the appointment method in various clinics
Co-ordinate ordering of stationary, clinic records and necessary printed material to ensure adequate supplies within the clinic
Recording discussions and typing minutes of departmental meetings and forwarding to specific personnel

Queue Marshal

Welcome patients and visitors
Assist in giving information and directing clinic clients in various streams and ensure smooth patient flow
Screen patients in the waiting areas
Managing, controlling queues, direct clients to appropriate areas of the facility
Oversee helpdesk and attend to patient enquiries

How to Apply

All suitably qualified candidates are encouraged to apply and will be considered.

Please take note that only online applications will be considered. Please apply by using the following link below:

STC 006/2024 (EPWP)_General Worker: APPLICATION FORM
STC 006/2024 (EPWP) – Data Capturer: APPLICATION FORM
STC 006/2024 (EPWP)_Queue Marshal: APPLICATION FORM

ENQUIRIES ONLY:
Contact Person: Tsholofelo Tlhotlhomisang, Tel No.: 083 702 7678

The City of Johannesburg applies the principles of employment equity as per National legislation and policy guidelines and will consider designated groups in line with these requirements.

Preference will be given to previously disadvantaged groups including those with disabilities.