Various Vacancies at Cape Union Mart 2025

1. Sales Assitant – Old Khaki Canal Walk at Old Khaki

Listing Reference: RETAIL_CASHIER_2025
Listing Status: Online

Position Summary

Industry: Wholesale & Retail Trade
Job Category: Retail Operations
Location: South Africa (Nationwide)
Contract Type: Permanent
Remuneration: Market Related
EE Position: Yes
Apply By: Open Until Filled

Introduction

We are looking for dynamic, customer-focused Retail Cashiers to join our growing team. This role is ideal for individuals who are passionate about customer service, sales, and retail operations. If you have strong interpersonal skills and the ability to maximize sales, manage transactions, and uphold visual merchandising standards, we encourage you to apply.

As a Retail Cashier, you will play a vital role in enhancing customer experience while ensuring efficient and accurate transactions. You will also assist in maintaining store standards and adhering to stock loss control measures.

Job Description

The Retail Cashier role focuses on providing exceptional customer service, ensuring smooth transactions, and driving sales within the store. This position requires honesty, reliability, and strong attention to detail when handling cash, stock, and customer queries.

Duties and Responsibilities:

  • Exceed customer expectations through excellent customer service and sales techniques
  • Practice customer engagement strategies to build relationships and enhance shopping experiences
  • Monitor and adhere to stock loss control policies to minimize losses and prevent fraud
  • Meet and exceed individual sales targets by identifying opportunities to increase turnover
  • Maximize sales potential by upselling and cross-selling relevant products
  • Maintain high standards of housekeeping to keep the store neat and organized
  • Ensure visual merchandising standards are upheld to optimize product visibility and customer engagement
  • Create an inspiring and positive store environment where customers feel welcome
  • Process all transactions accurately using various payment methods:
    • Cash
    • Debit/Credit Cards
    • Gift Vouchers
    • Coupons
    • Loyalty Points
  • Ensure all outgoing stock/items are scanned and paid for before leaving the store
  • Handle customer loyalty programs and process loyalty cards, including those of accelerated partners
  • Resolve customer queries professionally and escalate unresolved concerns to store management
  • Report customer compliments and complaints to management for continuous service improvement

Ideal Candidate

The ideal candidate for this Retail Cashier position is someone who:

  • Enjoys working in a fast-paced retail environment
  • Has excellent customer service skills and a friendly, engaging personality
  • Is proactive and sales-driven, capable of identifying sales opportunities
  • Is detail-oriented, ensuring accurate transactions and stock control
  • Is an honest, trustworthy individual with a strong sense of integrity when handling cash
  • Works well under pressure and is able to multitask efficiently
  • Takes initiative and ownership in creating an enjoyable shopping experience for customers

Role Responsibility

As a Retail Cashier, you will be responsible for:

Customer Interaction and Sales

  • Greet and assist customers in a professional, friendly manner
  • Provide product knowledge and assist customers with purchasing decisions
  • Upsell and cross-sell additional products to increase store revenue
  • Handle customer concerns effectively and escalate when necessary

Transaction Management and Cash Handling

  • Process purchases, refunds, and exchanges accurately
  • Ensure all transactions are recorded correctly to prevent discrepancies
  • Manage cash flow efficiently and maintain a balanced cash drawer

Stock and Store Presentation

  • Ensure all stock is accounted for and scanned before leaving the store
  • Keep checkout areas neat and organized
  • Maintain pricing accuracy on scanned products and promotions

Store Compliance and Loss Prevention

  • Follow company policies regarding safety, security, and fraud prevention
  • Adhere to stock loss control measures and report any suspicious activity
  • Ensure compliance with retail procedures and guidelines

Skills and Attributes

To be successful in this role, candidates must demonstrate the following skills and attributes:

Technical Skills

  • Basic knowledge of retail transactions and point-of-sale systems
  • Mathematical proficiency to calculate totals, discounts, and change
  • Computer literacy (Microsoft Office, point-of-sale systems) is an advantage

Soft Skills

  • Exceptional customer service skills and ability to build relationships
  • Good communication skills to interact effectively with customers and team members
  • Attention to detail to ensure accuracy in transactions
  • Problem-solving ability to handle customer concerns professionally
  • Time management skills to work efficiently under pressure
  • Honesty and integrity in handling cash and confidential customer information

Minimum Requirements

To qualify for this position, candidates must meet the following criteria:

Education:

  • Matric (NQF Level 4 Equivalent) (Essential)

Experience:

  • Up to 6 months of retail experience (Preferred)
  • Previous experience as a cashier, sales associate, or retail assistant is an advantage

Special Conditions of Employment:

  • Clear credit and criminal record
  • South African citizenship
  • Willing and able to work retail hours, including weekends and public holidays

Advantageous Qualifications & Experience:

  • 1 year of retail experience in a similar role
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Knowledge of current fashion trends or outdoor lifestyle products, depending on the store brand
  • Ability to communicate effectively and provide exceptional customer service

Why Join Our Team?

  • Exciting retail career growth opportunities
  • Employee discounts and store benefits
  • Training and development programs to enhance your retail skills
  • Be part of a well-established, customer-focused retail brand
  • Work in a fun, fast-paced, and team-oriented environment

How to Apply

If you meet the minimum requirements and are eager to join a dynamic retail team, we invite you to submit your application today!

Submit your application online via the Careers Site and Pnet
✔ Attach a detailed CV highlighting your retail experience and customer service skills
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not call the store or email applications directly. All applications must go through the official Careers Site and Pnet.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future opportunities.

Start your retail career today and be part of a team that values customer service, teamwork, and sales excellence!

2. Store Leader – Old Khaki – Mall of the North

Listing Reference: OK_StoreLeader_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International (Old Khaki)
Industry: Retail & Fashion
Job Category: Retail Operations
Location: Polokwane, Limpopo (Mall of the North)
Contract Type: Permanent
Remuneration: Market-Related
EE Position: Yes
Apply By: 10 March 2025

Introduction

Cape Union Mart International is seeking an experienced and dynamic Store Leader to lead the Old Khaki store at Mall of the North, Polokwane. This role is ideal for a results-driven individual with a strong background in retail management, exceptional leadership skills, and a passion for customer service.

As a Store Leader, you will be responsible for driving sales, ensuring store profitability, leading a high-performing team, and maintaining merchandising and operational excellence. If you have a proven track record in managing large retail stores and thrive in a fast-paced environment, this is the perfect opportunity for you.

Job Description

The Store Leader is responsible for overseeing all aspects of store operations, ensuring business sustainability and profitability. You will be expected to drive sales, manage financial performance, develop a high-performing team, and deliver outstanding customer service.

Duties and Responsibilities:

  • Sales & Business Performance
    • Achieve and exceed annual, monthly, and daily sales targets
    • Drive turnover growth by implementing strategic sales initiatives
    • Monitor and analyze store performance metrics to optimize profitability
    • Identify sales opportunities and implement plans to increase customer spending
    • Ensure cost control measures are in place to maximize store profitability
  • Financial & Stock Management
    • Manage store budgets and financial controls to ensure financial health
    • Minimize stock loss, shrinkage, and theft through effective stock control processes
    • Monitor stock levels and replenishments to maintain product availability
    • Oversee stock-related risks and implement loss prevention strategies
  • Visual Merchandising & Store Presentation
    • Ensure that merchandising standards align with brand identity and promotional campaigns
    • Maintain a well-organized, visually appealing, and customer-friendly store layout
    • Execute seasonal product rotations and promotions to drive sales
    • Ensure that store signage and displays reflect the latest trends and offerings
  • Customer Service & Brand Experience
    • Deliver an exceptional in-store experience through outstanding customer service
    • Build strong customer relationships and foster loyalty through excellent service
    • Ensure that staff are well-trained in customer engagement and complaint resolution
    • Respond to customer feedback and queries professionally and effectively
  • Human Resource & Team Management
    • Recruit, train, and mentor store staff to create a high-performing team
    • Lead and motivate employees to achieve sales goals and operational excellence
    • Implement effective workforce planning, scheduling, and payroll management
    • Align team members with company culture and brand values
    • Manage performance evaluations and staff development programs
  • Operations & Compliance
    • Implement and enforce company policies, procedures, and operational guidelines
    • Maintain health and safety standards in the workplace
    • Ensure compliance with labor laws and retail regulations
    • Oversee cash handling processes to maintain financial integrity

Ideal Candidate

The ideal candidate for the Store Leader role at Old Khaki is an experienced retail professional with a strong ability to lead, motivate, and drive results. This person should be:

  • A natural leader who inspires and empowers their team
  • Highly goal-oriented, with a passion for achieving sales targets
  • Experienced in managing a large retail store with a turnover of R20 million+ per annum
  • Proficient in financial management, stock control, and retail analytics
  • Customer-focused with the ability to deliver outstanding service and brand engagement
  • Highly adaptable, comfortable with change management, and able to work in a fast-paced retail environment

Role Responsibilities

As a Store Leader, you will be responsible for the following core areas:

Sales & Business Growth

  • Drive store profitability and revenue growth
  • Develop and implement strategic sales initiatives
  • Monitor sales performance and identify areas for improvement

Financial & Stock Management

  • Oversee store budgets, stock control, and loss prevention measures
  • Ensure stock accuracy and availability while minimizing shrinkage
  • Analyze financial reports to make data-driven decisions

Customer Service & Team Development

  • Maintain high customer satisfaction levels through excellent service
  • Recruit, train, and develop a high-performing store team
  • Foster a culture of teamwork, accountability, and innovation

Operational Excellence & Compliance

  • Implement and monitor store operational policies and procedures
  • Ensure compliance with health and safety regulations
  • Maintain store presentation and merchandising standards

Skills and Attributes

To excel in this role, candidates must demonstrate the following skills and attributes:

Technical Skills

  • Strong retail management experience
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Ability to analyze financial reports and store performance metrics
  • Knowledge of merchandising, stock control, and loss prevention strategies
  • Familiarity with HR policies, payroll, and workforce planning

Soft Skills

  • Inspirational leadership with the ability to motivate and develop employees
  • Strong communication and interpersonal skills to engage customers and staff
  • Problem-solving ability to handle operational challenges effectively
  • Time management and organizational skills to manage multiple priorities
  • Customer-centric approach with a passion for delivering a great shopping experience

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (NQF Level 4 Equivalent)
  • A relevant retail or business qualification will be an added advantage

Experience:

  • Minimum of 5 years’ Store Management experience
  • At least 8 years’ experience in the retail industry
  • Proven experience in managing a store with an annual turnover exceeding R20 million

Special Conditions of Employment:

  • Clear criminal record
  • Ability to work retail hours, including weekends and public holidays
  • South African citizenship

Why Join Old Khaki?

Working as a Store Leader at Old Khaki provides an opportunity to grow your retail management career in a well-established fashion and lifestyle brand. Benefits include:

  • Competitive salary and performance incentives
  • Career development and training programs
  • A dynamic and fast-paced work environment
  • Employee discounts and company benefits
  • A supportive and collaborative team culture

How to Apply

If you meet the minimum requirements and are ready to take on an exciting leadership role, we invite you to apply before the closing date: 10 March 2025.

Submit your application through the official Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your retail management experience
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future leadership opportunities within Cape Union Mart International.

Start your leadership journey with Old Khaki at Mall of the North and be part of a team that values passion, excellence, and innovation in retail!

3. Permanent Part Time – Sales Assistant – Old Khaki – Matlosana

Listing Reference: OK_SalesAssistant_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International (Old Khaki)
Industry: Retail & Fashion
Job Category: Sales & Customer Service
Location: Klerksdorp, North West (Matlosana)
Contract Type: Permanent (Part-Time)
Remuneration: Market-Related
EE Position: Yes
Apply By: 09 March 2025

Introduction

Cape Union Mart International is looking for an enthusiastic Part-Time Sales Assistant to join the Old Khaki store in Matlosana, Klerksdorp. If you are passionate about fashion, customer service, and sales, this is an exciting opportunity to work for one of South Africa’s leading retail brands.

As a Sales Assistant, you will be responsible for engaging with customers, driving sales, maintaining store standards, and ensuring stock control compliance. This role is ideal for individuals who enjoy interacting with people, have strong selling skills, and take pride in delivering outstanding customer experiences.

Job Description

The Sales Assistant will contribute to the success of the Old Khaki store by providing exceptional customer service, maximizing sales opportunities, and maintaining brand presentation standards.

Duties and Responsibilities:

  • Customer Service & Sales
    • Exceed customer expectations by delivering exceptional service and personalized shopping experiences
    • Use customer engagement techniques to increase sales and build customer loyalty
    • Drive sales through upselling, cross-selling, and recommending relevant products
    • Ensure individual sales targets are consistently met
  • Stock Management & Loss Prevention
    • Adhere to store stock loss prevention measures
    • Monitor and report any suspicious activity, theft, or stock discrepancies
    • Ensure products are well-stocked, correctly priced, and neatly displayed
  • Store Presentation & Merchandising
    • Maintain housekeeping and cleanliness to create an inviting store environment
    • Follow visual merchandising guidelines to enhance product visibility and optimize sales
    • Ensure displays are updated regularly to reflect new arrivals and promotions
  • Store Operations & Team Support
    • Assist in cash handling, transaction processing, and payment reconciliation
    • Work collaboratively with team members and store management to achieve store objectives
    • Contribute to a positive and energetic store atmosphere

Ideal Candidate

The ideal candidate for the Sales Assistant role is someone who:

  • Loves interacting with customers and enjoys working in a retail environment
  • Has a strong understanding of fashion trends and lifestyle brands
  • Is sales-driven, with a natural ability to influence buying decisions
  • Thrives in a fast-paced environment and is eager to learn and grow in the retail industry
  • Is detail-oriented, ensuring products are well-stocked and visually appealing
  • Is a team player, who enjoys collaborating with colleagues

Role Responsibilities

As a Sales Assistant, your responsibilities will include:

Sales & Customer Service

  • Engage and assist customers with their shopping experience
  • Recommend and promote products to boost sales
  • Build strong customer relationships to ensure repeat business

Stock Management & Store Operations

  • Monitor and manage stock levels to prevent loss
  • Ensure accurate product pricing and store signage
  • Assist in cash handling and daily store operations

Store Presentation & Merchandising

  • Maintain a clean, well-organized store environment
  • Implement visual merchandising standards to enhance the shopping experience

Skills and Attributes

To excel in this role, the following skills and attributes are required:

Technical Skills

  • Basic knowledge of sales techniques and customer service principles
  • Microsoft Office proficiency (Excel, Word, Outlook)
  • Cash handling and point-of-sale experience (Advantageous)

Soft Skills

  • Excellent communication skills to interact with customers and colleagues
  • Strong problem-solving abilities to handle customer concerns efficiently
  • Attention to detail to ensure accuracy in stock and transactions
  • Time management and multitasking skills to perform effectively under pressure
  • Positive attitude and adaptability in a dynamic retail setting

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (NQF Level 4 Equivalent)

Experience:

  • Minimum of 6 months of retail experience (Essential)
  • Previous experience in fashion retail or customer-facing roles (Preferred)

Special Conditions of Employment:

  • Clear criminal record
  • Willing and able to work retail hours, including weekends and public holidays
  • South African citizenship

Advantageous Qualifications & Experience:

  • 1 year of retail experience in a similar role
  • Familiarity with current fashion trends and outdoor lifestyle products
  • Strong ability to communicate effectively and build customer relationships

Why Join Old Khaki?

As a Sales Assistant at Old Khaki, you will be part of an exciting and growing retail brand that offers:

  • A dynamic and fast-paced work environment
  • Opportunities for career growth in the fashion and retail industry
  • Employee discounts and access to exclusive promotions
  • A supportive team culture that values creativity and innovation
  • Hands-on experience in sales, customer service, and retail operations

How to Apply

If you meet the minimum requirements and are ready to kick-start your retail career, we invite you to apply before the closing date: 09 March 2025.

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your retail experience and customer service skills
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future opportunities within Cape Union Mart International.

Join Old Khaki in Matlosana, Klerksdorp, and be part of a fun, vibrant, and customer-focused retail experience!

4. Store Leader – Cape Union Mart – Musina

Listing Reference: CUM_StoreLeader_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International
Industry: Retail & Fashion
Job Category: Retail Operations
Location: Musina, Limpopo
Contract Type: Permanent
Remuneration: Market-Related
EE Position: Yes
Apply By: 14 March 2025

Introduction

Cape Union Mart International is looking for an experienced Store Leader to take charge of the Musina store. This role presents an excellent opportunity for a seasoned retail professional with strong leadership abilities, a passion for customer service, and a solid background in store management and financial performance.

As a Store Leader, you will be responsible for overseeing all aspects of store operations, ensuring business sustainability, financial control, and team development. You will be at the forefront of driving sales performance, implementing merchandising standards, and ensuring excellent customer experiences. If you have a proven track record of leading a high-performing retail team, this role is your next career move.

Job Description

The Store Leader is accountable for ensuring profitability, operational excellence, and customer service in the store. You will be responsible for achieving sales targets, managing stock, leading a team, and maintaining brand standards.

Duties and Responsibilities:

  • Sales & Business Performance
    • Achieve and exceed annual, monthly, and daily sales targets
    • Drive revenue growth by implementing strategic sales initiatives
    • Monitor store performance metrics and profitability indicators
    • Identify and execute opportunities to increase store turnover
    • Ensure that cost control measures are in place to maintain profitability
  • Financial & Stock Management
    • Manage store budgets and expense controls
    • Ensure stock management best practices to minimize shrinkage and loss
    • Implement effective stock replenishment and rotation strategies
    • Monitor stock-related risks and take proactive action
  • Merchandising & Store Presentation
    • Ensure store merchandising aligns with brand guidelines
    • Maintain a visually appealing, well-organized store layout
    • Execute seasonal promotions and product placement strategies
  • Customer Service & Relationship Management
    • Deliver an exceptional customer experience
    • Build strong customer relationships and ensure high retention
    • Train staff on customer engagement techniques and service excellence
    • Handle customer complaints and escalations professionally
  • Human Resources & Team Leadership
    • Recruit, train, and mentor store employees
    • Lead and motivate a high-performing team
    • Implement payroll administration and workforce planning
    • Align team members with company culture and values
  • Operational Excellence & Compliance
    • Implement and enforce company policies and procedures
    • Ensure store compliance with health and safety regulations
    • Conduct regular audits to monitor store performance
    • Maintain accurate record-keeping and adherence to labor laws

Ideal Candidate

The ideal Store Leader is a highly motivated, goal-oriented individual with a strong track record in retail management. The person should be:

  • A strategic thinker with a strong business acumen
  • A hands-on leader who inspires and develops teams
  • Sales-driven, with a passion for exceeding targets
  • Detail-oriented, ensuring smooth operations and compliance
  • Customer-focused, with a commitment to delivering outstanding service
  • Able to manage high-pressure retail environments

Role Responsibilities

As a Store Leader, your core responsibilities include:

Sales & Business Growth

  • Optimize store sales performance and implement revenue growth initiatives
  • Analyze key business metrics to improve profitability
  • Monitor market trends and adjust sales strategies accordingly

Stock & Financial Management

  • Ensure accurate stock control and implement loss prevention measures
  • Manage store budgets and track financial performance
  • Monitor product turnover and implement stock rotation plans

Customer Service & Brand Development

  • Deliver a premium customer experience in line with the brand ethos
  • Build and maintain customer relationships to drive loyalty
  • Train staff on excellent service delivery and problem resolution

Operational Excellence & HR Management

  • Lead and develop the store team through coaching and mentorship
  • Implement payroll administration and workforce planning
  • Ensure full compliance with store policies and operational procedures

Skills and Attributes

To excel in this role, candidates must possess the following skills and attributes:

Technical Skills

  • Retail management expertise with a focus on financial performance
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Strong analytical skills for monitoring sales performance
  • Knowledge of merchandising, stock control, and loss prevention

Soft Skills

  • Inspirational leadership and ability to build high-performance teams
  • Excellent communication and interpersonal skills
  • Problem-solving mindset with the ability to adapt to challenges
  • Strong time management and organizational skills
  • Customer-centric approach with a passion for delivering superior service

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (NQF Level 4 Equivalent)
  • A relevant Retail or Business qualification will be advantageous

Experience:

  • Minimum of 5 years of Store Management experience
  • At least 8 years of experience in the retail industry
  • Experience in managing a store with an annual turnover of R20 million or more

Special Conditions of Employment:

  • Clear criminal record
  • Willingness to work retail hours, including weekends and public holidays
  • South African citizenship

Why Join Cape Union Mart?

Cape Union Mart is a leading retail brand that offers employees:

  • Competitive salary and performance incentives
  • Opportunities for career growth in retail leadership
  • Employee discounts and benefits
  • A dynamic and fast-paced work environment
  • A supportive team culture that values excellence

How to Apply

If you meet the minimum requirements and are ready to take on this leadership role, we invite you to apply before the closing date: 14 March 2025.

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your retail management experience
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future opportunities within Cape Union Mart International.

Join Cape Union Mart in Musina and lead a team in delivering exceptional retail experiences and driving sales success!

5. Senior Buyer – Maternity Contract 9 Months

Listing Reference: CUM_SeniorBuyer_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International
Industry: Retail & Fashion
Job Category: Buying & Procurement
Location: Cape Town, Western Cape
Contract Type: Maternity Contract (9 Months)
Remuneration: Market-Related
EE Position: Yes
Apply By: Open Until Filled

Introduction

Cape Union Mart International is offering an exciting Senior Buyer position within the Poetry Department on a 9-month maternity contract. This role is ideal for a resilient, innovative, and resourceful professional who has a deep understanding of trends, sourcing, and procurement in the fashion industry.

As a Senior Buyer, you will play a critical role in shaping ladies’ apparel collections, ensuring alignment with the brand’s identity and business objectives. The position requires strong negotiation skills, trend forecasting ability, and experience in supplier management.

If you thrive in a fast-paced, dynamic retail environment, have high energy levels, and can drive profitable buying decisions, we encourage you to apply.

Job Description

The Senior Buyer will be responsible for trend analysis, supplier management, product sourcing, and buying administration to ensure the successful execution of Poetry’s merchandise range.

Duties and Responsibilities:

  • Range Development & Execution
    • Lead the preparation, coordination, and presentation of the fashion range
    • Execute seasonal ranges aligned with business objectives
    • Conduct range reviews and assortment planning to maximize product success
  • Supplier Management & Negotiations
    • Build and maintain strong relationships with suppliers
    • Negotiate and manage supplier contracts to achieve cost-effectiveness and quality
    • Collaborate with suppliers to drive innovation and enhance product offerings
  • Trend Research & Product Development
    • Conduct trend research locally and internationally
    • Oversee product design, quality, and fit to meet brand standards
    • Travel for trade shows, factory visits, and global trend analysis
  • In-Season Trading & Merchandise Performance
    • Monitor product performance and consumer demand
    • Adjust range plans and pricing strategies to optimize sales and profitability
    • Manage stock levels, markdowns, and promotional activities
  • Buying Administration & Operational Support
    • Oversee sample stock management and tracking
    • Work closely with marketing, planning, and operations teams
    • Ensure compliance with critical path timelines and retail buying principles

Ideal Candidate

The ideal candidate for the Senior Buyer role is someone who:

  • Has a strong passion for fashion, trend forecasting, and consumer insights
  • Has a solid background in ladies’ apparel buying
  • Thrives in a high-pressure, deadline-driven retail environment
  • Is commercially minded, with a strong ability to maximize product profitability
  • Can build strong relationships with suppliers and negotiate effectively

Role Responsibilities

As a Senior Buyer, your core responsibilities will include:

Product & Range Development

  • Develop and present seasonal apparel ranges
  • Ensure that merchandise aligns with fashion trends and customer demand
  • Conduct competitor analysis and market research

Supplier & Contract Management

  • Build, maintain, and negotiate contracts with suppliers
  • Ensure on-time deliveries and high-quality production standards
  • Oversee ethical sourcing and compliance with brand requirements

Stock & Sales Performance Management

  • Analyze product performance and make data-driven adjustments
  • Work with planners to optimize stock levels and markdown strategies
  • Identify opportunities for new product lines and range expansion

Skills and Attributes

To succeed in this role, the following skills and attributes are required:

Technical Skills

  • In-depth knowledge of fashion buying principles and the retail life cycle
  • Strong trend analysis and forecasting ability
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Experience with Oracle and PLM systems (Preferred)

Soft Skills

  • Exceptional negotiation and supplier management skills
  • Ability to adapt trends to different target markets
  • Strategic decision-making ability to drive sales and profitability
  • Effective communication and presentation skills
  • Strong time management and ability to meet strict deadlines
  • High energy, resilience, and the ability to thrive under pressure

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (Grade 12) Certificate
  • Relevant tertiary qualification in Fashion, Retail, Buying, or Business Management

Experience:

  • Minimum of 8 years’ experience in ladies’ apparel buying
  • At least 2 years of product development experience
  • Strong knowledge of apparel materials, footwear construction, and sourcing

Why Join Cape Union Mart?

Working as a Senior Buyer at Cape Union Mart offers:

  • Exciting exposure to the fashion retail industry
  • Opportunities to work with international and local suppliers
  • A fast-paced, innovative environment where creativity is valued
  • Competitive remuneration and career development opportunities

How to Apply

If you meet the minimum requirements and are ready to take on this exciting buying opportunity, we invite you to apply today!

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your buying experience and industry expertise
✔ Ensure your application is submitted before the closing date

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after submission, please consider your application unsuccessful. However, we encourage you to apply for future opportunities within Cape Union Mart International.

Join Cape Union Mart International in the Poetry Department and drive innovative buying strategies in a dynamic retail environment!

6. Senior System Analyst – Merchandising Systems

Listing Reference: CUM_SeniorSystemAnalyst_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International
Industry: Retail & IT Systems
Job Category: IT & Business Systems
Location: Cape Town, Western Cape
Contract Type: Permanent
Remuneration: Market-Related
EE Position: Yes
Apply By: Open Until Filled

Introduction

Cape Union Mart is seeking an experienced Senior System Analyst – Merchandising Systems to lead digital transformation initiatives in retail technology. This role presents a unique opportunity to work on Oracle Cloud solutions, enhancing merchandising operations and system integration.

As a Senior System Analyst, you will play a key role in optimizing IT systems, driving automation, and ensuring seamless merchandising processes. This role requires a deep understanding of Oracle Retail solutions, expertise in merchandising and supply chain operations, and strong project management capabilities.

If you are passionate about retail technology, process improvement, and working in a dynamic, fast-paced environment, this is the perfect opportunity to grow your career in digital retail transformation.

Job Description

The Senior System Analyst – Merchandising Systems will be responsible for implementing, optimizing, and managing Oracle Cloud Merchandising solutions. You will work closely with IT teams, business stakeholders, and external Oracle consultants to ensure seamless system integration, data accuracy, and performance optimization.

Duties and Responsibilities:

  • Oracle Cloud Merchandising System Implementation & Optimization
    • Lead implementation and configuration of Oracle Retail solutions, including RMS, RPAS, MFP, and AP
    • Ensure smooth system integration across merchandising, inventory, and supply chain
    • Optimize merchandising workflows and automate key business processes
  • Project Management & Stakeholder Collaboration
    • Work closely with IT teams, business users, and third-party consultants
    • Drive end-to-end project execution, from planning to deployment
    • Conduct business requirements gathering, process mapping, and system design
  • System Performance & Data Integrity
    • Ensure data accuracy and consistency across all merchandising systems
    • Monitor system performance, troubleshoot issues, and drive continuous improvements
    • Provide technical guidance on system configurations, security, and compliance
  • Innovation & Technology Adoption
    • Research and recommend new retail technologies and system enhancements
    • Develop and execute roadmaps for Oracle Cloud system upgrades
    • Work with business leaders to align technology with strategic objectives

Ideal Candidate

The ideal Senior System Analyst – Merchandising Systems is an IT professional with deep retail technology expertise. This person should be:

  • A retail technology expert, with hands-on experience in merchandising system implementation
  • A problem solver, with a strong analytical mindset and ability to troubleshoot system issues
  • A strategic thinker, with the ability to align technology solutions with business needs
  • A strong communicator, capable of working with technical teams, business users, and executives
  • Detail-oriented, ensuring data integrity, compliance, and system reliability

Role Responsibilities

As a Senior System Analyst, your core responsibilities will include:

Oracle Cloud Merchandising Implementation & Integration

  • Lead the implementation, configuration, and optimization of Oracle Cloud solutions
  • Manage system integrations between merchandising, supply chain, and finance modules
  • Provide technical support and enhancements for merchandising-related applications

Business Analysis & Project Execution

  • Conduct business process analysis and recommend system improvements
  • Collaborate with stakeholders to define system requirements and project scope
  • Oversee UAT (User Acceptance Testing) and system validation before deployment

System Performance & Data Management

  • Ensure data integrity across merchandising systems
  • Monitor system performance metrics and drive process automation
  • Troubleshoot system issues and recommend solutions for optimization

Skills and Attributes

To excel in this role, the following skills and attributes are required:

Technical Skills

  • 5+ years of experience in IT system analysis, preferably in merchandising or supply chain
  • Expertise in Oracle Retail solutions (RMS, RPAS, MFP, AP, or similar ERP systems)
  • Strong understanding of merchandising, inventory management, and supply chain processes
  • Experience in project management, system implementation, and process automation
  • Proficiency in SQL, PL/SQL, and data analysis tools

Soft Skills

  • Excellent problem-solving and analytical skills
  • Strong communication and stakeholder management abilities
  • Detail-oriented, ensuring data accuracy and system reliability
  • Strategic mindset, with the ability to align technology with business goals
  • Agility and adaptability in a fast-paced environment

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Bachelor’s Degree in Information Technology, Computer Science, Business Systems, or a related field

Experience:

  • 5+ years of experience in IT system analysis, business systems, or ERP implementations
  • Experience in retail merchandising systems (Oracle RMS, RPAS, MFP, AP, or similar solutions)
  • Proven experience in system integration, data management, and business process optimization

Special Conditions of Employment:

  • Clear criminal record
  • Willingness to work in a hybrid IT/business role
  • Ability to manage multiple projects simultaneously

Why Join Cape Union Mart?

At Cape Union Mart, we offer:

  • Exciting opportunities to work with cutting-edge Oracle Cloud solutions
  • Exposure to large-scale IT projects in the retail industry
  • A collaborative and dynamic work environment
  • Career development and upskilling in retail technology
  • A competitive salary and benefits package

How to Apply

If you meet the minimum requirements and are ready to lead retail technology transformation, we invite you to apply today!

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your IT and merchandising systems experience
✔ Ensure your application is submitted before the closing date

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after submission, please consider your application unsuccessful. However, we encourage you to apply for future IT and system analyst roles within Cape Union Mart International.

Join Cape Union Mart International and be part of the Oracle Cloud-driven retail transformation!

7. Shift Leader – Cape Union Mart – Cresta

Listing Reference: CUM_ShiftLeader_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International
Industry: Retail & Fashion
Job Category: Retail Management
Location: Cresta, Randburg, Gauteng
Contract Type: Permanent
Remuneration: Market-Related
EE Position: Yes
Apply By: 08 March 2025

Introduction

Cape Union Mart International is seeking a Shift Leader to join our Cresta store in Randburg, Gauteng. This is an exciting opportunity for a motivated retail professional with strong leadership skills and a passion for customer service and sales performance.

As a Shift Leader, you will play a key role in assisting store management, driving sales, minimizing shrinkage, and ensuring operational excellence. This role is ideal for experienced retail professionals looking to take their career to the next level in a dynamic and customer-focused environment.

Job Description

The Shift Leader is responsible for supporting store management, leading the sales team, and ensuring smooth day-to-day store operations.

Duties and Responsibilities:

  • Store Operations & Profitability
    • Assist in managing all aspects of store operations
    • Maximize turnover and profitability by achieving sales targets
    • Monitor and minimize shrinkage and stock-related risks
    • Implement company policies, procedures, and operational standards
  • Customer Experience & Sales Strategy
    • Deliver exceptional customer service by executing the customer experience strategy
    • Ensure that the store meets customer service expectations and resolves queries professionally
    • Lead in-store promotions, merchandising, and visual display strategies to optimize sales
  • Team Leadership & Development
    • Lead and support team members, fostering a positive and high-performance culture
    • Assist with talent selection, training, coaching, and retention initiatives
    • Recognize and reward high-performing employees
    • Align team members to the company culture and create a fun and motivating work environment
  • Health & Safety Compliance
    • Maintain and enforce health and safety standards in the workplace
    • Ensure compliance with store security and operational procedures

Ideal Candidate

The ideal Shift Leader is someone who:

  • Thrives in a leadership role and enjoys motivating a team
  • Is results-driven, with a strong focus on sales and profitability
  • Has excellent customer service skills and can enhance customer engagement
  • Is highly adaptable and can work effectively in a fast-paced retail environment
  • Has strong problem-solving skills and can handle operational challenges effectively

Role Responsibilities

As a Shift Leader, your key responsibilities will include:

Sales & Business Performance

  • Maximize store sales performance and identify growth opportunities
  • Lead customer experience initiatives to enhance brand loyalty

Stock & Shrinkage Control

  • Monitor and manage stock levels, shrinkage, and loss prevention measures
  • Ensure stock accuracy and implement security controls

Team Leadership & Talent Development

  • Train and motivate employees to achieve sales and customer service excellence
  • Build and maintain a strong and engaged team culture

Operational Excellence & Compliance

  • Ensure that store operations run smoothly and efficiently
  • Maintain compliance with health and safety standards

Skills and Attributes

To excel in this role, candidates must possess the following skills and attributes:

Technical Skills

  • Strong retail management experience
  • Microsoft Office proficiency (Excel, Word, Outlook)
  • Experience with point-of-sale systems and retail operations

Soft Skills

  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Ability to work under pressure and adapt to change
  • Customer-centric mindset with a focus on service excellence
  • Time management and organizational skills

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (NQF Level 4 Equivalent)

Experience:

  • Minimum of 3 years of retail management experience

Special Conditions of Employment:

  • Clear criminal record
  • Willingness to work flexible retail hours, including weekends and holidays
  • South African citizenship

Why Join Cape Union Mart?

At Cape Union Mart, we offer:

  • Exciting opportunities for career growth in the retail industry
  • A dynamic and high-performance work environment
  • A competitive salary and benefits package
  • Opportunities to develop leadership skills in a fast-growing retail brand

How to Apply

If you meet the minimum requirements and are ready to lead a retail team, we invite you to apply before the closing date: 08 March 2025.

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your retail management experience
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future opportunities within Cape Union Mart International.

Join Cape Union Mart in Cresta, Randburg and take the next step in your retail leadership career!

8. Shift Supervisor – Cape Union Mart – Mall of Africa

Listing Reference: CUM_ShiftSupervisor_2025
Listing Status: Online

Position Summary

Company: Cape Union Mart International
Industry: Retail & Fashion
Job Category: Retail Management
Location: Mall of Africa, Midrand, Gauteng
Contract Type: Permanent
Remuneration: Market-Related
EE Position: Yes
Apply By: 07 March 2025

Introduction

Cape Union Mart International is looking for a Shift Supervisor to join the team at our Mall of Africa store in Midrand. If you are a motivated leader with strong customer service skills, a passion for sales, and the ability to drive retail excellence, this is an exciting opportunity to grow within one of South Africa’s leading retail brands.

As a Shift Supervisor, you will be responsible for assisting store management in overseeing operations, leading the sales team, and ensuring that all company policies and procedures are followed. This role requires someone who is highly organized, sales-driven, and capable of motivating a team to achieve their best performance.

Job Description

The Shift Supervisor will play a key role in store operations, sales performance, and customer service excellence while supporting the Store Leader in managing day-to-day activities.

Responsibilities:

  • Store Operations & Profitability
    • Assist in managing all aspects of store operations to ensure efficiency
    • Maximize store turnover and profit margins through effective sales strategies
    • Maintain stock loss control and prevention strategies to protect assets
    • Implement company policies, operational procedures, and security measures
  • Customer Experience & Sales Optimization
    • Ensure exceptional customer service by executing customer experience initiatives
    • Maintain a high level of customer satisfaction and engagement
    • Execute visual merchandising strategies to drive in-store sales
    • Optimize store layout and product displays to attract customers
  • Team Leadership & Development
    • Support and motivate the team to achieve their individual and store goals
    • Assist with talent selection, training, coaching, and retention initiatives
    • Foster an engaging, high-performance, and customer-focused work culture
    • Align team members with company values and create a fun, dynamic environment
  • Health & Safety Compliance
    • Maintain and enforce health and safety best practices
    • Ensure store compliance with legal and company-mandated safety protocols

Ideal Candidate

The ideal Shift Supervisor is someone who:

  • Has strong leadership abilities and enjoys coaching a team
  • Thrives in a retail environment and is passionate about customer service
  • Is goal-oriented, with a drive to maximize sales and profitability
  • Is an excellent communicator, able to engage customers and colleagues effectively
  • Can adapt to a fast-paced retail setting and handle multiple responsibilities

Role Responsibilities

As a Shift Supervisor, you will be responsible for:

Sales & Customer Service

  • Implement sales strategies to increase store revenue
  • Provide exceptional customer engagement and handle customer queries professionally
  • Work with the team to meet and exceed sales targets

Stock & Shrinkage Control

  • Monitor and manage stock levels to prevent loss
  • Ensure accurate stock handling, security measures, and product rotation

Team Management & Training

  • Train, mentor, and support store employees
  • Encourage a team-oriented environment with strong collaboration

Operations & Compliance

  • Ensure store policies and procedures are adhered to
  • Maintain a clean, organized, and visually appealing store environment

Skills and Attributes

To excel in this role, the following skills and attributes are required:

Technical Skills

  • Retail operations and sales management experience
  • Microsoft Office proficiency (Excel, Word, Outlook)
  • Strong understanding of merchandising and loss prevention

Soft Skills

  • Strong leadership and people management skills
  • Excellent problem-solving and decision-making abilities
  • Effective communication and time management skills
  • High adaptability in a fast-paced retail environment
  • Customer-focused mindset with a passion for sales excellence

Minimum Requirements

To qualify for this position, candidates must meet the following minimum requirements:

Education:

  • Matric (NQF Level 4 Equivalent)

Experience:

  • Minimum of 2 years of retail supervisory experience

Special Conditions of Employment:

  • Clear criminal record
  • Willingness to work retail hours, including weekends and public holidays
  • South African citizenship

Why Join Cape Union Mart?

At Cape Union Mart, we offer:

  • Exciting career growth opportunities in retail leadership
  • A dynamic, team-oriented work environment
  • Competitive salary and benefits package
  • Exposure to high-performance sales and customer service strategies
  • Hands-on experience in managing retail operations

How to Apply

If you meet the minimum requirements and are ready to step into a leadership role, we invite you to apply before the closing date: 07 March 2025.

Submit your application through the Cape Union Mart Careers Site
✔ Attach a detailed CV outlining your retail and supervisory experience
✔ Ensure your application is submitted before the deadline

Important Notice:

  • Do not email applications directly. Only online submissions through the Careers Site will be considered.
  • Your application will be processed in accordance with the Protection of Personal Information Act (POPIA).

If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful. However, we encourage you to apply for future opportunities within Cape Union Mart International.

Join Cape Union Mart in Mall of Africa, Midrand and take your retail leadership career to new heights!

We wish you the best on your Applications

Click Here to Apply