Listing Reference: SARB-HOSP-2025
Listing Status: Open
Company: South African Reserve Bank (SARB)
Industry: Government / Central Banking / Hospitality
Job Category: Hospitality Services / Support Staff
Location: Pretoria, Gauteng, South Africa
Contract Type: Full-Time
Remuneration: Market-Related
EE Position: Yes
Closing Date: Not specified
Introduction
The South African Reserve Bank (SARB), as South Africa’s central bank, plays a pivotal role in maintaining the value of the national currency and contributing to balanced and sustainable economic growth. Beyond its monetary policy functions, SARB is also committed to delivering excellence in every operational aspect — including the professional delivery of hospitality services during key events and internal functions.
To support this mandate, SARB is currently seeking a dedicated and service-oriented Hospitality Services Assistant. This full-time position is ideal for candidates who are passionate about hospitality, food service, and client experience within a high-standard institutional environment.
Job Description
The main purpose of this role is to render hospitality, food, and beverage services during SARB meetings, internal functions, and special events. The successful candidate will work in boardrooms, cafes, meeting spaces, and function venues to ensure the highest level of cleanliness, service, and client satisfaction.
This position requires professionalism, attention to detail, and the ability to work independently in line with strict food safety, hygiene, and customer service standards.
Ideal Candidate
This opportunity is ideal for individuals with previous hospitality experience, especially those who take pride in providing efficient and courteous service in a structured environment.
Minimum requirements include:
- Grade 12 certificate (NQF Level 4) or equivalent qualification
- One to two years of job-related experience in a hospitality environment
- Knowledge of food safety standards and hospitality best practices
- Experience in the Hospitality industry is advantageous
In addition, the ideal candidate should demonstrate the following attributes:
- Strong interpersonal and customer service skills
- Flexibility to manage multiple events or tasks at once
- Excellent time management and teamwork abilities
- Commitment to maintaining a high standard of cleanliness and professionalism
- Ability to problem-solve independently under pressure
Role Responsibility
The successful candidate will be responsible for supporting SARB’s operations by executing a range of hospitality-related tasks with precision and care. Key responsibilities include:
- Setting up and preparing meeting rooms, cafes, boardrooms, and function venues
- Clearing and sanitising spaces post-events or meetings
- Serving food and refreshments according to SARB and ISO food safety standards
- Inspecting and reporting on venue readiness before and after functions
- Maintaining sanitation, health, and hygiene protocols in work areas
- Adhering to relevant legislation, including ISO 22000 (Food Safety), ISO 9001 (Quality Management), and Occupational Health and Safety (OHS&E) standards
- Displaying professional courtesy to clients, employees, and visitors
- Proactively identifying areas for operational improvement and taking action
- Reporting lost and found items or breakages/shortages in cutlery, crockery, and event equipment
- Supporting team members and fostering a collaborative working culture
- Upholding SARB’s values through a service-driven mindset and consistent work ethic
Skills and Attributes
To effectively fulfil the responsibilities of this role, candidates must demonstrate:
- Verbal and written communication skills to interact clearly and professionally
- Strong attention to detail when setting up or serving
- Adaptability to adjust to changing event needs or operational demands
- Problem-solving capabilities to act quickly and independently
- Enthusiasm for customer service and client interaction
- Familiarity with hospitality hygiene standards and event setup processes
- Respect for workplace professionalism and confidentiality
- A sense of ownership and responsibility for one’s area of work
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Position Summary
This Hospitality Services Assistant role at SARB is a critical support position for ensuring the smooth delivery of food, beverage, and event services at one of the country’s most respected institutions. The ideal candidate will be reliable, detail-focused, and committed to creating a professional and welcoming environment for all stakeholders.
Working at SARB means being part of an organisation with a strong institutional legacy and a commitment to professional excellence. This role presents a unique opportunity to gain valuable experience in an elite hospitality setting with opportunities for skill-building, service training, and contributing to nationally significant events and functions.
This is more than just a hospitality job — it’s an opportunity to play a behind-the-scenes role in supporting the governance and financial leadership of South Africa.