The Department of Health is recruiting 25 Administration Clerks to join the Patient Affairs Department at Charlotte Maxeke Johannesburg Academic Hospital. This opportunity is ideal for candidates who want to start or grow their careers in public healthcare administration.
These positions play a vital role in ensuring that patient administration processes run smoothly within the hospital environment. Administrative staff support hospital operations by managing patient records, assisting with admissions, capturing data, and ensuring compliance with healthcare policies and procedures.
The Department of Health is committed to improving service delivery within the public healthcare system while promoting professionalism, integrity, and efficiency. Employees working within this department contribute directly to improving patient services and ensuring accurate administrative operations within the hospital system.
This position offers a salary package of R228 321 per annum plus benefits, making it a valuable opportunity for individuals seeking stable employment in the public sector.
The closing date for applications is 25 March 2026.
Programme Overview
The Administration Clerk positions fall within the Patient Affairs Directorate at Charlotte Maxeke Johannesburg Academic Hospital. Successful candidates will be responsible for performing general administrative duties related to patient services and hospital operations.
These roles involve capturing patient information, assisting with patient admissions and appointments, maintaining hospital records, and supporting the billing and classification processes used within the hospital system.
Employees in this role will work closely with healthcare staff and administrative teams to ensure accurate patient data management and effective service delivery.
Shift work, including weekends and public holidays, as well as staff rotation, may be required as part of the role.
The Table Below Summarises the key details of the opportunity
| Item | Details |
|---|---|
| Job Title | Administration Clerk |
| Employer | Department of Health |
| Directorate | Patient Affairs Department |
| Location | Charlotte Maxeke Johannesburg Academic Hospital |
| Reference Number | refs/042599 |
| Number of Posts | 25 |
| Salary Package | R228 321 per annum plus benefits |
| Closing Date | 25 March 2026 |
Why this Learnerships or Vacancy Matters
Healthcare administration is an essential part of hospital operations. Administrative staff ensure that patient records are properly maintained, appointments are scheduled correctly, and medical services are supported through accurate data management.
This vacancy is particularly valuable because no experience is required, making it accessible to individuals who want to enter the healthcare administration field.
Working in a hospital environment also provides employees with exposure to medical systems, patient services, and healthcare administration processes. These skills are valuable for individuals who want to build long-term careers in hospital administration, health management, or public service.
This opportunity also supports the government’s efforts to improve service delivery and strengthen patient administration systems within public healthcare facilities.
Responsibilities
Successful candidates will perform a variety of administrative duties within the hospital.
Administrative Duties
- Perform general administration duties as instructed by supervisors and the head of department
- Submit patient files to the Medical Records department regularly
- Register and secure patient appointments and admissions
- Perform ward census activities
Patient Data Management
- Transfer patients on the hospital system
- Update patient information when required
- Capture data accurately for billing and administrative purposes
- Enter ICD-10 codes where applicable
Patient Support Services
- Attend to enquiries from members of the public and community
- Update patient classifications and information
- Ensure accurate capturing of billing information
Reporting and Compliance
- Capture downtime in line with Circular 11 of 2014
- Compile departmental statistics when required
- Ensure compliance with internal control processes
- Work in line with Auditor General and National Core Standards (IDEAL Hospital Framework)
Teamwork and Professional Conduct
- Participate in meetings, workshops, and training sessions
- Work effectively as part of a team
- Follow hospital policies and professional standards
Minimum Requirements
Applicants must meet the following requirements:
Qualification
- Grade 12 or equivalent qualification
Knowledge
Candidates should have knowledge of:
- Basic administration procedures
- Data capturing processes
- Reporting procedures
- Procurement directives and procedures
- Basic statistics
- Planning and organisational processes
- Conducting basic research and gathering information
Skills
Applicants should possess:
- Mathematical skills
- Problem-solving skills
- Organising and planning skills
- Ability to operate computers (Microsoft Office)
- Basic interpersonal and communication skills
- Discipline and professional conduct
Applicants must also have computer training or certification from a DHET registered institution, or computer studies must be listed as a subject in the CV.
Added Advantage
The following will be beneficial but not required:
- 2 to 5 years experience in Patient Administration
- Diploma or degree related to administration
- Knowledge of Hospital Information System (MEDICOM)
Candidates should also demonstrate professionalism and customer service aligned with Batho Pele Principles and ministerial priorities.
Benefits of the programme
Working for the Department of Health provides several advantages, including:
- Competitive government salary package
- Public service benefits
- Exposure to healthcare administration systems
- Opportunity to build a career within the public healthcare sector
- Professional development and training opportunities
Employees will also gain experience working within one of the largest academic hospitals in South Africa.
Application Process
Applications must be submitted through the Gauteng Department of Health E-Recruitment portal.
Application Portal:
https://jobs.gauteng.gov.za/Public/ViewJob.aspx?u=3PKI9/tmjcT2c6F6oa3qWQ==
Important application requirements include:
- Fully completed and signed new Z83 application form
- Updated comprehensive Curriculum Vitae
- Applications must be submitted in PDF format only
Hand-delivered, faxed, or emailed applications will not be accepted.
Shortlisted candidates will be contacted to submit certified copies of their qualifications and other supporting documents.
Applicants who do not receive feedback within 3 months after the closing date should consider their application unsuccessful.
The Department of Health promotes representivity in the Public Service, and women and persons with disabilities are encouraged to apply.