Call Centre Agents 2024 If you’re passionate about customer service and looking to grow in the retail sector, Mr Price Money has an exciting opportunity for a Call Centre Agent specializing in New Accounts. Based in Durban, KwaZulu Natal, this role focuses on assisting customers with store card applications, verifying employment details, and managing inquiries with professionalism and care.
- Closing Date: Not Given
- Location: Various, South Africa
- Company: Mr Price Limited
As a Call Centre Agent at Mr Price, you’ll contribute directly to a positive customer experience by handling queries efficiently, ensuring data accuracy, and expanding the customer base. This position offers you the chance to make each customer interaction positive and productive in a lively and fast-paced environment.
Benefits of Joining Mr Price
Mr Price appreciates hard work and rewards its team with a range of benefits:
- Performance Rewards: Receive incentives for meeting or exceeding targets, recognizing your contribution.
- Career Development: Access skill-building programs that support your career growth within Mr Price.
- Employee Discounts: Enjoy discounts across all Mr Price Group brands.
- Ownership Opportunities: Become part of the Mr Price Group share scheme after one year, building your financial future with the company.
Qualifications and Requirements
To be successful in this role, candidates should have:
- A Grade 12 qualification
- At least one year of experience in a call center, ideally handling account applications
Essential Skills
- Knowledge of key industry regulations like the Consumer Protection Act and POPI
- Strong communication and active listening abilities
- A customer-focused attitude with empathy and problem-solving skills
- Excellent attention to detail to maintain reliable customer records
Ready to make an impact and grow your career with Mr Price? Apply today to become a valued part of our team!
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How to apply?