CIPC Call Centre Agent Internship 2025/2026 – Apply Now for Graduate Opportunities

Starting your career in call centre operations, customer service, and administration while gaining professional work experience? The CIPC Graduate Internship Programme 2025/2027 is calling unemployed graduates to apply for a 24-month internship at its Sunnyside Office in Pretoria.

Who is CIPC

The Companies and Intellectual Property Commission (CIPC), an agency of the Department of Trade, Industry and Competition (the dtic), plays a vital role in South Africa’s economy by regulating companies, intellectual property rights, and business registrations. As part of its commitment to youth development, CIPC provides internship opportunities to help graduates build careers in both the public and private sectors.

What is the Graduate Internship Programme

The Graduate Internship Programme is a public service initiative introduced by Cabinet in 2002 to provide unemployed graduates with professional work experience. This programme allows graduates to:

Apply their academic knowledge in real-world situations
Develop critical workplace skills
Gain exposure to public service operations
Improve their long-term employability

At CIPC, the internship focuses on developing young professionals in call centre environments, preparing them for future roles in customer service and business support.

What you will gain

24 months of structured workplace experience
Monthly stipend of R12 000.00
Mentorship from professionals in the public service sector
Enhanced employability and career readiness
Exposure to national business processes and regulatory systems

Candidate Role During the Programme

Provide customer support through CIPC call centres
Assist clients with company and intellectual property queries
Gain experience in call centre systems and service standards
Learn workplace communication, time management, and compliance practices

Programmes/Jobs Offered

This internship offers placements in the Call Centre graduate stream.

Are you Eligible? Requirements

Applicants must meet the following criteria:

South African citizen, aged 18–35 years
Completed Diploma or Degree in Call Centre
Unemployed graduate who has not previously participated in an internship programme
No prior full-time work experience

Ideal Candidate Exhibits

Strong communication and interpersonal skills
Professionalism and willingness to learn
Passion for customer service and public service delivery
Ability to adapt and work under supervision

Core Skill Values

Integrity and accountability
Service orientation
Teamwork and collaboration
Respect and professionalism

How to Apply

Apply online via the CIPC careers portal: CIPC Opportunities
Upload your updated CV and academic transcript
Foreign qualifications must be evaluated by SAQA
No faxed, emailed, posted, or hand-delivered applications will be accepted

For support:

Call the CIPC Recruitment Office: 087 743 7074 / 7075 / 7197
Visit: www.cipc.co.za

Location

Sunnyside Office, Pretoria, Gauteng

Application Commences

Applications are open now.

Stipend/Remuneration

R12 000.00 monthly stipend

Closing Date

17 September 2025

Note

Application deadline: 17 September 2025
Programme duration: 24 months (Graduate Internship)
Stipend: R12 000.00 per month
Restrictions: Only South African citizens aged 18–35 with relevant qualifications

Recommendations

Apply early to avoid last-minute system errors
Ensure your CV is updated and matches the requirements
Prepare for interviews and possible psychometric assessments
Keep copies of all supporting documents ready

Tips for Applying

Highlight your academic knowledge and customer service skills in your CV
Emphasise your eagerness to learn and contribute to public service
Ensure your application is complete and accurate before submission
Prepare for potential competency-based interviews