The Department of Employment and Labour has officially announced a large-scale recruitment drive for Client Service Officer (Post 03/11) vacancies, with 146 posts available across various Labour Centres in Gauteng Province. This recruitment forms part of the Department’s ongoing efforts to strengthen frontline service delivery and improve access to Unemployment Insurance Fund (UIF) services for the public.
In line with the Department’s Employment Equity Plan, appointments will promote representativity in terms of race, gender, and disability, making this an inclusive opportunity for South Africans who are passionate about customer service and public administration. These positions are ideal for candidates who want to build a stable and meaningful career in the public service, particularly in employment support and labour-related services.
The closing date for applications is 13 February 2026, with different cut-off times for walk-in and online submissions.
Programme Overview
Client Service Officers are the frontline representatives of the Department of Employment and Labour. They play a critical role in assisting members of the public with UIF-related services, processing benefit applications, and providing accurate information in line with legislation and departmental policies.
These positions are permanent government posts offering a competitive annual salary and opportunities for professional development through on-the-job training, particularly within UIF operational systems.
The Table Below Summarises the Key Details of the Opportunities
| Item | Details |
|---|---|
| Programme Name | Client Service Officer Recruitment 2026 |
| Company Organisation | Department of Employment and Labour |
| Location | Gauteng Province (Various Labour Centres) |
| Closing Date | 13 February 2026 |
| Contract Type | Permanent |
| Number of Positions | 146 |
| Industry | Public Service / Labour Administration |
| Target Group | South African citizens with Matric |
| Salary | R269 499 per annum |
Why This Vacancy Matters
These Client Service Officer vacancies are significant because they directly support unemployed and working South Africans through UIF services. Labour Centres serve as a vital access point for employment-related assistance, and Client Service Officers ensure that services are delivered efficiently, fairly, and in line with Batho Pele Principles.
For applicants, this opportunity provides job security, government benefits, and long-term career growth within the public sector. It is also an excellent entry point for individuals interested in administration, customer care, and labour legislation.
Centres and Reference Numbers (Gauteng)
The vacancies are spread across multiple Labour Centres in Gauteng, including but not limited to:
Alberton, Benoni, Boksburg, Brakpan, Carletonville, Germiston, Johannesburg, Kempton Park, Nigel, Roodepoort, Sandton, Sebokeng, Soweto, Springs, Vanderbijlpark, Vereeniging, Atteridgeville, Bronkhorstspruit, Ga-Rankuwa, Krugersdorp, Mamelodi, Pretoria, Randfontein, Soshanguve, and Temba.
Each centre has its own reference number, which must be clearly stated when applying.
Responsibilities
Successful candidates appointed as Client Service Officers will be responsible for:
- Providing screening services to clients
- Processing applications for UIF benefits
- Registering payment continuation forms
- Rendering administrative support services
- Assisting clients in line with customer care principles
- Ensuring compliance with UIF policies and procedures
These duties require accuracy, professionalism, and strong interpersonal skills.
Minimum Requirements
Applicants must meet the following minimum requirements:
- Matric / Grade 12 / Senior Certificate
Knowledge Required
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- UIF policies, procedures, vision, mission, and values
- Customer Care Principles
Skills Required
- Interviewing skills
- Verbal and written communication skills
- Computer literacy
- Listening and interpretation skills
- Conflict and time management skills
- Customer relations skills
- Analytical and interpersonal skills
- Telephone etiquette
- Ability to undergo on-the-job training on UIF operational systems
Benefits of the Programme
Successful candidates will benefit from:
- Permanent government employment
- Annual salary of R269 499
- Structured on-the-job training
- Exposure to UIF operational systems
- Career progression within the Department of Employment and Labour
- Contribution to essential public services
Application Process
Important Application Instructions
Online applications must include only TWO documents combined into ONE PDF:
- Completed Z83 application form
- Curriculum Vitae (CV)
The job title and reference number must be clearly stated in the email subject line.
How to Apply
Applications can be submitted via:
Postal Applications
Chief Director: Provincial Operations
PO Box 4560
Johannesburg, 2001
Hand Delivery
47 Empire Road
Parktown, Johannesburg
Email Applications
📧 Jobs-UIF-GP1@labour.gov.za
Applicants will receive an auto-reply containing a link and/or QR code to update crucial information.
Closing Date Reminder
13 February 2026
16:00 for walk-in applications
23:59 for online submissions
Late applications will not be considered.