Listing Reference: OMIL-2025-LY01
Listing Status: Open
Position Summary
- Company: Old Mutual Insure
- Industry: Financial Services / Insurance
- Job Category: Learnership / Entry-Level Training Programme
- Location: South Africa (Nationwide Opportunity)
- Contract Type: Fixed-Term Learnership (12 months)
- Remuneration: Stipend as per Old Mutual Learnership Policy
- EE Position: Yes – Preference for Designated Groups and Persons with Disabilities
- Closing Date: 25 May 2025, 23:59
Introduction
Old Mutual Insure, a respected leader in South Africa’s insurance and financial services sector, is offering a 12-month Learnership Programme for Unemployed Youth. This initiative aims to empower young South Africans to acquire professional, accredited training and real workplace experience.
Old Mutual believes in Africa’s potential and is committed to building future-ready talent that will play a role in advancing both the company’s success and the continent’s growth. This learnership presents an exciting opportunity for driven individuals to gain practical knowledge in insurance operations, customer service, data analysis, and compliance, with access to mentorship, career coaching, and job-readiness development.
Job Description
The Old Mutual Insure Learnership is a structured programme that combines academic instruction with on-the-job training, aligned to a registered NQF-aligned qualification in the insurance or financial sector. Learners will complete theoretical modules covering topics such as business operations, legal compliance, customer interaction, and digital systems, while gaining practical workplace experience under the guidance of experienced professionals.
Key learning areas include:
- Customer service and claims processing in an insurance context
- Legal and regulatory frameworks within the insurance sector
- Data modeling and information management
- Business case development and solution analysis
- Service-to-sales support and client communication
- Process optimization and workflow management
- Risk awareness, fraud prevention, and compliance basics
The learnership is designed to prepare participants for permanent employment within Old Mutual or in the broader financial services industry.
Ideal Candidate
The ideal candidate for this opportunity is an unemployed young South African who is eager to learn, build professional skills, and explore a career in insurance or financial services. Old Mutual is looking for individuals who are curious, collaborative, committed to growth, and ready to take initiative in a structured learning environment.
Ideal candidates should:
- Be passionate about financial services and making a positive impact
- Demonstrate good interpersonal and communication skills
- Be willing to learn new systems, processes, and customer engagement strategies
- Be open to feedback and capable of self-development
- Display professionalism, time management, and accountability
- Have a strong ethical mindset and commitment to responsible service
This is a valuable opportunity for youth looking to enter the job market with industry-recognized training and real workplace exposure.
Role Responsibility
Participants in the learnership will be responsible for:
- Attending and completing all assigned training sessions and modules
- Assisting with client queries, policy updates, and administrative functions
- Supporting internal departments in day-to-day insurance operations
- Using digital platforms and customer relationship systems under supervision
- Documenting work processes and contributing to client records accurately
- Following Old Mutual’s operational policies, confidentiality agreements, and code of conduct
- Participating in team projects, presentations, and progress reviews
- Engaging with mentors and completing assessments to track development
- Demonstrating professionalism in all client and internal engagements
This hands-on experience prepares learners for full-time roles across the insurance value chain.
Skills and Attributes
Applicants are expected to demonstrate or develop the following core skills and personal attributes during the programme:
- Customer Focus: Understand client needs and deliver consistent service
- Communication Skills: Clear written and verbal engagement with clients and colleagues
- Analytical Thinking: Evaluate data, customer trends, and operational insights
- Time Management: Prioritize tasks, meet training deadlines, and maintain punctuality
- Problem Solving: Think critically when addressing client issues or processing claims
- Digital Literacy: Use CRM systems, business applications, and online platforms effectively
- Teamwork: Collaborate across departments to support customer solutions
- Adaptability: Adjust to business needs, new technologies, and evolving workflows
- Self-awareness: Reflect on strengths, gaps, and areas for personal growth
- Accountability: Own your responsibilities and maintain confidentiality
These skills will be developed through formal instruction, workplace integration, and mentor feedback.
Qualifications and Requirements
To be eligible for the Old Mutual Insure Learnership, applicants must meet the following mandatory requirements:
- Valid Matric Certificate with Mathematics or Mathematics Literacy
- South African citizen with a valid SA ID document
- Age between 18 and 35 years
- Must be currently unemployed
- Must be not currently studying at any institution
- Must have English as a language of learning or communication
- Must be willing to undergo criminal and credit checks (clear status required)
- Must provide the following documentation in the application:
- Certified copy of ID
- Certified Matric certificate with required subjects
- Full academic transcript
- Proof of disability if applicable
Applicants from designated employment equity groups and persons with disabilities are encouraged to apply in alignment with Old Mutual’s diversity and inclusion policy.
Application Process
Interested candidates should complete the following steps before the closing date:
- Visit the Old Mutual Careers Portal
- Search for the Old Mutual Insure Learnership 2025
- Upload all required documents in PDF format:
- Certified ID copy
- Certified Matric certificate with Maths/Maths Literacy
- Full academic transcript
- Complete the online application form truthfully and accurately
Closing Date: 25 May 2025, 23:59
Late applications will not be accepted. Only shortlisted candidates will be contacted.
Final Note
The Old Mutual Insure Learnership for Unemployed Youth is more than a training programme—it’s an invitation to become part of a proud African legacy of financial empowerment. Whether you are passionate about customer service, data-driven problem solving, or business operations, this opportunity gives you the platform to learn, grow, and build a career with one of the continent’s most respected financial institutions.
If you meet the requirements and are ready to take a bold step into the insurance and financial services industry, apply before 25 May 2025 and write your own success story with Old Mutual.