Company: TFG (The Foschini Group) – Sportscene
Industry: Retail / Fashion / Apparel
Job Category: Sales and Customer Service
Location: Manzini, Eswatini
Contract Type: Full-time
Remuneration: Market-related
EE Position: Yes
Closing Date: 07 July 2025
Introduction
Sportscene, a flagship brand under the TFG (The Foschini Group) umbrella, is on the hunt for energetic, customer-focused individuals to join its frontline team. Located in Manzini, this full-time opportunity places you at the heart of streetwear culture and fashion innovation. As part of TFG’s dynamic retail family, Sportscene empowers employees with tools for growth, creativity, and cultural impact. If you’re passionate about people, youth fashion, and customer experience, this is your moment to shine.
Job Description
As a Sales Associate at Sportscene, your main goal is to deliver outstanding customer experiences, connect customers with the latest in streetwear trends, and represent a brand that leads urban fashion across Southern Africa. From assisting with purchases to organizing the shop floor and smashing sales targets, you’ll play a key role in building customer loyalty and increasing store performance.
Key Responsibilities:
- Act as a brand ambassador by representing the style and values of Sportscene
- Deliver a world-class customer experience, anticipating and exceeding expectations
- Match customer needs with suitable product recommendations and style advice
- Actively track and report on sales performance vs. target
- Stay updated with current fashion and décor trends, including global streetwear culture
- Keep the shop floor looking fresh by assisting with stock replenishment and visual merchandising
- Maintain clean, organized spaces for an excellent shopping environment
- Seek out new opportunities for sales both in-store and through client engagement
Ideal Candidate
Sportscene is looking for driven individuals who blend fashion-forward thinking with high performance and excellent people skills. The role is perfect for those who enjoy working in fast-paced environments and interacting with customers from all walks of life.
Qualifications & Experience:
- Grade 12 (Matric) or equivalent qualification
- Prior retail experience is advantageous but not essential
- Must be passionate about streetwear and urban fashion culture
- Familiarity with both global and local sneaker and apparel brands is a plus
Skills and Attributes
- People-first attitude: A natural love for interacting with and helping customers
- Target driven: Motivated by hitting and exceeding personal and store sales targets
- Great communicator: Clear verbal and written communication skills
- Multitasker: Able to handle several customer requests and tasks at once
- Self-starter: Works independently without constant supervision
- Detail-oriented: Maintains high accuracy when handling stock and transactions
- Time-conscious: Effective at managing duties within allocated timeframes
Additional Core Competencies:
- Builds customer loyalty: Engages authentically to foster long-term client relationships
- Customer service delivery: Consistently exceeds service expectations
- Problem-solving: Deals professionally with customer concerns and queries
- Negotiation & selling: Able to present product value and close sales efficiently
- Flexibility: Adaptable to changing schedules and retail demands, including weekends
Role Responsibility
At Sportscene, your role will be more than just selling. You’ll be expected to elevate the customer experience, build brand loyalty, and maintain Sportscene’s reputation for excellence in youth fashion. Responsibilities are varied and impactful—from stock control and merchandising to real-time customer engagement.
Daily Duties Include:
- Welcoming and assisting walk-in customers
- Advising on product features and availability
- Processing sales through the point-of-sale (POS) system
- Handling exchanges and returns professionally
- Monitoring stock levels and communicating restocking needs
- Ensuring visual merchandising aligns with store standards
- Supporting promotional launches and marketing events
Behaviours
Sportscene encourages a performance-driven culture underpinned by key values that align with TFG’s group-wide mission of empowering lives and shaping futures.
- Adhering to standards: Always maintaining high-quality service and compliance
- Continual improvement: Constantly looking for ways to improve personal and team performance
- Decision-making: Using logic and data to solve customer-related challenges quickly
- Resilience: Staying composed and driven, especially during busy trading hours
- Customer focus: Committed to delivering an outstanding customer journey
- Planning & organising: Efficient with time and store responsibilities
- Teamwork: Able to contribute positively in a collaborative environment
- Curiosity: Interested in the brand, product knowledge, and customer feedback
SEE ALSO: KZN Department of Health Data Capturer Positions (241 Posts)
Position Summary
This position is more than a job—it’s a career-defining opportunity to work in one of Southern Africa’s most influential youth fashion environments. With 34 brands under the TFG umbrella and a massive international footprint, Sportscene is the ideal place to launch or grow your retail career.
At Sportscene, you’ll work alongside a passionate team, access training and growth programs, and represent a brand synonymous with bold streetwear culture. The team is built around energy, style, and ambition—qualities you’ll need to thrive in this competitive space.
Whether you’re looking to sharpen your customer service skills or get a foot in the door of the fashion industry, Sportscene offers a launchpad for self-expression, development, and long-term success.
Who Should Apply?
- Recent matriculants interested in retail and customer service
- Youth passionate about streetwear, sneakers, and fashion trends
- Goal-driven individuals seeking growth in a creative environment
- Professionals with previous sales or fashion retail experience
How to Apply
If you’re ready to be part of a brand that influences street style and empowers young professionals:
- Apply online before 07 July 2025 at 09:54 AM
- Visit the TFG Careers Portal
- Complete the application form and upload your CV (PDF or Word)
- Ensure you meet all minimum requirements before submitting
Important Notes:
- Late or incomplete applications will not be considered
- Only shortlisted candidates will be contacted
- This is a full-time position based in Manzini, Eswatini
Make Your Mark in Youth Fashion. Apply Today!