Company: Truworths
Industry: Retail / Fashion
Job Category: Learnership / Sales and Customer Service
Location: Cape Town, Western Cape, South Africa
Contract Type: Learnership
Remuneration: Monthly Stipend (as per learnership guidelines)
EE Position: Open to All South African Citizens
Closing Date: 2025/07/31
Introduction
Truworths, a leading fashion retailer in South Africa, invites passionate and motivated individuals to apply for the Stores Learnership Programme in the Western Cape region. This structured programme is designed to provide young South Africans with an opportunity to gain practical, hands-on experience in a retail environment while developing core skills that are essential for long-term success in the industry. The programme takes place at Truworths retail outlets, where learners will be cross-trained to operate both on the sales floor and at the service desk. This is a valuable steppingstone for anyone eager to build a career in the retail and fashion space.
Job Description
This learnership focuses on equipping candidates with the tools and knowledge needed to function effectively in a dynamic retail environment. Over the course of the programme, learners will be exposed to all aspects of the retail business including customer interaction, sales support, visual merchandising, and operational procedures. The ultimate goal is to develop competent, confident, and customer-focused retail professionals.
Key duties include:
- Delivering customer service with excellence and professionalism
- Assisting customers with finding and selecting merchandise
- Learning and applying merchandising standards based on the MBP principles
- Performing sales transactions using the POS (Point of Sale) system
- Supporting store operations, including opening new customer accounts
- Contributing to stock loss prevention and store security initiatives
- Participating in regular assessments to track learning progress
- Completing all logbooks and learning modules required by the learnership
Ideal Candidate
This opportunity is ideal for individuals who are enthusiastic, dependable, and passionate about fashion retail. No prior retail experience is required, but a strong desire to learn and a commitment to completing the full duration of the learnership programme is essential.
Candidates should:
- Be between the ages of 18 and 35
- Have completed at least Grade 10
- Be South African citizens with a valid ID
- Have excellent interpersonal and communication skills
- Be able to commit to a minimum of 120 hours of practical work
- Demonstrate a positive attitude and strong work ethic
- Have a passion for fashion and customer service
Role Responsibility
As a learner in this programme, your responsibilities will include:
- Actively participating in all training sessions and workplace activities
- Engaging with customers in a friendly and helpful manner
- Ensuring that merchandise is displayed correctly and attractively
- Accurately capturing sales and transactions on the POS system
- Learning about customer account management and store administration
- Monitoring and reducing stock losses through awareness and diligence
- Contributing to a safe and secure shopping environment
- Supporting the store team in achieving daily sales targets
Skills and Attributes
To thrive in this learnership, the following qualities will be highly advantageous:
- A genuine passion for retail and fashion
- Energetic and eager to learn
- Reliable and punctual
- Good attention to detail
- Able to work independently and in a team
- Confident communication and customer engagement
- Adaptable and willing to take on new challenges
- Committed to self-development and personal growth
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Position Summary
The Truworths Stores Learnership Programme (Western Cape) is a fantastic opportunity for young South Africans to gain real-world experience in the retail industry. Not only does it open doors for future employment within the company, but it also builds foundational skills that are transferable across multiple career paths. Truworths is known for nurturing talent and providing ongoing growth opportunities, making this a smart starting point for anyone passionate about fashion and customer experience.
Applications are open now, and placements are limited. Don’t miss your chance to join one of South Africa’s most reputable fashion retailers and gain meaningful, practical experience. If you’re ready to work hard, learn fast, and develop your career in the fashion world, apply before the closing date.
Apply before 31 July 2025 and kickstart your future in retail.