Listing Reference: Not Provided
Listing Status: Applications Open
Position Summary
Company: Studio 88
Industry: Retail – Branded Clothing and Footwear
Job Category: General Sales / E-Commerce Support
Location: South Africa (specific city not listed)
Contract Type: Full-Time
Remuneration: Market Related
EE Position: Yes
Closing Date: Not specified
Introduction
Studio 88, one of Southern Africa’s leading retail giants in branded clothing and footwear, is offering an exciting opportunity for a General Sales Assistant to join their fast-growing Studio Online Store. As the company expands its e-commerce operations, it seeks enthusiastic and driven individuals who are passionate about fashion, retail, and customer satisfaction. If you thrive in a dynamic environment and have a keen eye for detail, this position could be your steppingstone into the retail and online commerce space.
Job Description
As a General Sales Assistant within the Studio Online Store team, you will be responsible for supporting daily operations in the fulfillment center. This includes processing orders, managing inventory, assisting with customer returns, and ensuring a seamless experience for both online customers and internal teams. Your role is crucial in maintaining high service standards and ensuring the store functions efficiently to meet customer expectations.
Ideal Candidate
The ideal candidate is someone who is organized, punctual, and motivated by the fast pace of retail operations. You must have a passion for fashion, good customer service etiquette, and a basic understanding of inventory management. Whether you are experienced in retail or just entering the workforce with enthusiasm and a willingness to learn, this role offers growth within a reputable brand.
Role Responsibility
Your responsibilities as a General Sales Assistant will include:
- Processing customer orders and ensuring timely picking, packing, and preparation for shipping
- Handling and resolving customer returns, exchanges, and refunds efficiently
- Recording lost items in transit with supporting cost invoices and issuing credit notes
- Supporting accurate stock control by performing cycle counts and updating inventory records
- Keeping the stockroom clean, organized, and safe for operations
- Collaborating with customer service teams to incorporate customer feedback for ongoing improvement
- Ensuring punctuality and consistent attendance to support daily e-commerce operations
- Assisting the floor team with restocking, folding clothes, organizing displays, and maintaining an inviting store appearance
- Operating point-of-sale (POS) systems and handling transactions accurately
Skills and Attributes
To succeed in this role, you should bring the following skills and attributes:
- Strong interpersonal and communication skills, both verbal and written
- Excellent time management and ability to meet deadlines in a high-volume environment
- Solid understanding of retail and e-commerce processes
- Ability to upsell and cross-sell products based on customer preferences
- Familiarity with clothing trends, sizes, brands, and fashion industry dynamics
- Experience in cash handling and POS systems
- Inventory control knowledge including stock takes, replenishment, and stockroom maintenance
- Customer relationship management experience to enhance repeat business and customer satisfaction
Behavioural Dimensions
The role also demands specific behavioral qualities that align with Studio 88’s brand values:
- Professional demeanor and a confident, positive attitude
- High level of punctuality and reliability
- Strong team collaboration and adaptability
- Self-driven and capable of working without constant supervision
- Resilience and the ability to work under pressure during peak sales periods
Why Join Studio 88?
Joining Studio 88 gives you more than a job – it offers a chance to grow within a stable, trusted brand that has become a household name in South Africa. With over a hundred retail outlets and a growing online presence, the company is at the forefront of fashion retail innovation. Employees are empowered to think creatively, take initiative, and grow with the company as it scales across regions and platforms.
How to Apply
Although the closing date and application platform were not specified, interested candidates are advised to:
- Prepare a professional CV highlighting your retail or related experience
- Include a brief motivation letter (optional but recommended)
- Ensure your contact details are up-to-date
- Submit your application via Studio 88’s official careers page or deliver it in-store if allowed
Keep an eye on Studio 88’s social media pages like Facebook and Twitter for real-time updates and future vacancies.
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Conclusion
This General Sales Assistant role with Studio 88’s Online Store is a fantastic opportunity to be part of a cutting-edge e-commerce team. If you are passionate about fashion, enthusiastic about customer service, and enjoy working in a dynamic team environment, don’t miss your chance to apply. With exposure to both retail operations and online fulfillment, this role offers the perfect balance of physical and digital retail experience.
Apply today and become part of one of South Africa’s most iconic fashion retailers.
Apply Here for studio 88 Vacancies