Company: Icebolethu Group
Industry: Financial Services / Insurance
Job Category: Learnership / Insurance Claims Administration
Location: KwaZulu-Natal, South Africa
Contract Type: Fixed-Term Learnership (10 Months)
Remuneration: Monthly stipend provided
EE Position: Yes
Closing Date: 25 June 2025
Introduction
Icebolethu Group invites passionate and determined South African youth to apply for its Insurance Claims Administrator Learnership Programme 2025. This INSETA-accredited programme is a 10-month structured training opportunity that combines classroom learning with practical experience in the insurance sector.
As a well-established player in the funeral and financial services industry, Icebolethu Group is committed to empowering young talent with critical workplace skills. The learnership is designed to prepare unemployed youth for long-term careers in claims processing, customer service, and administrative roles within the insurance industry.
Job Description:
The Insurance Claims Administrator Learnership is an intensive training programme that equips participants with a solid understanding of insurance operations, claims procedures, policyholder services, and compliance processes. Learners will gain real-world exposure to the administrative side of insurance claims, working under the guidance of experienced professionals within the Icebolethu Group.
Key learning outcomes include:
- Understanding the insurance claims lifecycle
- Capturing, validating, and processing claim documentation
- Communicating with clients and resolving queries
- Navigating internal systems and policy databases
- Applying compliance and industry standards in claims administration
- Supporting risk management processes in insurance
Upon successful completion, learners will receive an accredited qualification, opening doors to potential employment opportunities in the broader financial services and insurance sectors.
Ideal Candidate:
This learnership is ideal for unemployed South African youth who are eager to gain practical experience and enter the professional world of insurance and finance. Applicants should be detail-oriented, well-organized, and committed to completing the full duration of the programme.
This opportunity is best suited to:
- Recent school leavers with no prior work experience
- Individuals looking to build a career in insurance administration
- Young professionals who are passionate about helping people and working in structured, client-facing environments
Role Responsibility:
During the learnership, selected participants will:
- Work closely with insurance claims specialists to learn about administrative procedures
- Capture and file client documentation accurately and securely
- Assist in verifying claim information and supporting documentation
- Learn to use industry-specific software and digital tools
- Respond to queries from clients and internal teams
- Help with the day-to-day running of the claims department
- Uphold confidentiality and data integrity at all times
Skills and Attributes:
To succeed in this learnership, candidates should demonstrate the following skills and personal qualities:
- Excellent verbal and written communication
- High attention to detail and accuracy
- Basic computer literacy (MS Word, Excel, and email)
- Problem-solving mindset and critical thinking
- Customer-focused attitude and professional conduct
- Reliability, time management, and willingness to learn
- Team spirit and a respectful approach to colleagues and clients
Minimum Requirements:
To qualify for this programme, applicants must meet the following criteria:
- Matric Certificate (Grade 12) or ABET Level 4 equivalent
- Currently unemployed and not enrolled in another learnership or internship
- South African citizenship
- Aged between 18–35 years old
- Residing in KwaZulu-Natal
- Must be available for the full 10-month duration of the programme
Location and Positions Available:
- Province: KwaZulu-Natal
- Number of Learnerships: 10
SEE ALSO: Frances Baard District Municipality Internships 2025 (Stipend R8 333 p/m)
Position Summary
The Icebolethu Group Insurance Claims Administrator Learnership 2025 presents a meaningful opportunity for young South Africans to enter the workforce with formal, recognized training and valuable experience in a regulated industry. The programme blends theory with hands-on practice, ensuring that graduates are well-equipped to pursue permanent roles in the insurance and finance sectors.
Successful completion of this learnership may lead to employment opportunities within Icebolethu Group or in other companies seeking skilled insurance administrators. This is your chance to build a strong foundation in a career field that offers long-term growth and stability.
If you are dedicated, eager to learn, and ready to embrace a career in insurance, this learnership is your stepping stone to a better future.
How to Apply
Interested candidates must submit the following documents via email by 25 June 2025:
- Certified copy of your ID
- Certified copy of your highest qualification (Matric or ABET Level 4)
- Updated CV (Curriculum Vitae)
Email Address: academy@icebolethu.co.za
Email Subject Line: Insurance Claims Administrator Learnership
Important Note:
- Only complete applications with all required documents will be considered
- Late, faxed, or hand-delivered applications will not be accepted
- Only shortlisted candidates will be contacted
Start your career journey with Icebolethu Group and become part of a learning environment that supports growth, opportunity, and community upliftment.