Meta Description
Apply for permanent Telesales Agent positions in Rosebank, Johannesburg. Earn competitive commission, work in a global smart mobility tech company, and grow your career in outbound sales. Full requirements, duties, application steps, and skills explained.
Introduction
South Africa’s sales and customer engagement sector continues to expand, creating strong opportunities for skilled professionals ready to grow their careers in fast-paced environments. One of the world’s leading smart mobility technology companies is now recruiting Telesales Agents to join its call centre team in Rosebank, Johannesburg.
With a global footprint of over 1.7 million subscribers across 23 countries, this organisation offers unmatched exposure to high-performance sales operations, customer relationship management, and digital communication systems. This blog provides a complete guide to the role, including responsibilities, eligibility requirements, application steps, and potential career paths.
Quick Overview / Programme Info
| Category | Details |
|---|---|
| Job Title | Telesales Agent |
| Industry | Smart Mobility Technology / Telecommunications / Insurance Sales |
| Location | Rosebank, Johannesburg |
| Appointment Type | Permanent |
| Remuneration | Basic salary + benefits + commission |
| Programme Type | Call Centre B2C Sales |
| Previous Stipend Insight | Prior call centre agent roles traditionally ranged between R4 500 – R7 000 basic, plus commission (for context only) |
| Date Published | 27 November 2025 |
Purpose of the Programme
The purpose of this permanent telesales role is to strengthen the organisation’s customer acquisition strategy by engaging new and existing customers, presenting smart mobility solutions, and driving sales conversions. Telesales Agents act as the first point of contact, ensuring that customer interactions are efficient, professional, and aligned with the company’s commitment to service excellence.
This programme aims to:
- Develop skilled sales professionals
- Increase customer retention and product adoption
- Equip agents with digital, communication, and negotiation skills
- Support long-term career growth within the smart mobility sector
Key Responsibilities & Outputs
| Responsibility Area | Key Outputs |
|---|---|
| Customer Outreach | Contact potential customers by phone, email, and digital channels |
| Sales Conversion | Present product offerings, identify needs, and close sales |
| Customer Support | Provide information, resolve objections, and manage follow-ups |
| Data & Systems | Update CRM systems, manage records, utilise sales software tools |
| Relationship Building | Maintain long-term customer engagement and support |
| Performance Delivery | Meet and exceed weekly and monthly sales targets |
Minimum Requirements / Eligibility
To qualify for this role, applicants must meet the following criteria:
Educational Requirements
- Grade 12 / National Senior Certificate
Work Experience
- Minimum 2 years outbound sales experience in a call centre environment
- Proven ability to sell directly to consumers (B2C)
Technical Skills
- Strong and professional telephonic communication
- Computer literacy, including CRM systems, databases, and communication tools
Language Requirements
- Fluent in English
- Ability to speak an additional South African language is an advantage
Core Competencies & Skills Required
Successful candidates should demonstrate strong behavioural and technical competencies, including:
- Excellent persuasion and negotiation skills
- Active listening and customer-centric communication
- Ability to manage pressure and high call volumes
- Time management and multitasking abilities
- Resilience, persistence, and results-driven behaviour
- Ability to work independently and within a team
- High attention to detail when updating customer information
Equity, Diversity & Transformation Commitment
The employer is committed to cultivating an inclusive sales workforce. While this role is open to all qualified applicants, preference may be given to candidates from historically underrepresented groups in line with the company’s employment equity policies.
The organisation actively encourages applications from individuals who can bring diverse perspectives, languages, and experiences to its customer-focused teams.
How to Apply (Step-by-Step)
| Step | Action Required |
|---|---|
| 1 | Prepare a professional CV highlighting outbound sales experience |
| 2 | Gather supporting documents (ID, Matric certificate, certifications) |
| 3 | Apply online through the company’s official Careers Portal |
| 4 | Complete the online questionnaire and pre-screening steps |
| 5 | Submit your application and wait for interview scheduling |
| 6 | Attend assessment and competency-based interview |
| 7 | Successful candidates begin onboarding and product training |
Apply Here: Cartrack Is Hiring Telesales Agents – Apply Now
Possible Career Paths After Completion
A telesales career provides a strong foundation for various roles in the commercial, digital, and customer-focused sectors. With experience, candidates may grow into positions such as:
- Senior Telesales Consultant
- Call Centre Team Leader
- CRM Specialist
- Customer Relationship Manager
- Outbound Sales Manager
- Business Development Consultant
- Key Account Manager
- Customer Experience (CX) Specialist
The skills gained—communication, negotiation, customer relationship management—are highly transferable across industries including insurance, telecoms, retail, automotive, and technology.
Call to Action
If you are a driven communicator with a passion for sales and customer engagement, this Telesales Agent opportunity in Johannesburg offers a powerful stepping stone toward career growth. With competitive commission, support from a global organisation, and long-term advancement potential, now is the ideal time to apply.
Submit your application through the official portal and take the next step toward a rewarding career in smart mobility sales.
Useful Links
- Official Careers Portal
- Smart Mobility Industry Overview
- Sales and Call Centre Skills Training Resources