SASSA Grant Administrators (Apply with with Grade 12)

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Listing Reference:

Bethlehem Local Office – Ref No: SAS FS 1409/25
Qwaqwa Local Office – Ref No: SAS FS 1473/25

Listing Status: Open

Position Summary

  • Company: South African Social Security Agency (SASSA)
  • Industry: Public Sector / Social Services
  • Job Category: Grants Administration / Government Clerk Role
  • Location: Bethlehem Local Office & Qwaqwa Local Office, Free State Province, South Africa
  • Contract Type: Permanent (Subject to probation and performance)
  • Remuneration: R228,321 – R268,950 per annum (excluding benefits)
  • EE Position:
    • First Preference: African Male (AM)
    • Second Preference: White Male (WM)
    • Third Preference: Indian Male (IM)
  • Closing Date: Not specified (Apply early as positions may close upon sufficient applications)

Introduction

The South African Social Security Agency (SASSA) plays a critical role in delivering financial relief and social support services to vulnerable citizens across the nation. As a key institution under the Department of Social Development, SASSA’s vision is to create a caring society that ensures every citizen’s dignity is upheld through equitable access to social protection.

In line with this mission, SASSA’s Free State Region is currently recruiting for the position of Grants Administrator (Level 05) at its Bethlehem and Qwaqwa Local Offices. This role presents an opportunity for passionate and service-oriented individuals to contribute meaningfully to public service and social upliftment in South Africa.

If you are committed to delivering quality administrative work and excellent public service in a structured government environment, this is your opportunity to join a team that directly impacts lives through essential social grant services.

Job Description

As a Grants Administrator, you will support the processing and management of social grant applications in your designated local office. You will be responsible for:

  • Providing front-line service to grant applicants and beneficiaries
  • Assisting with the screening of social grant applications to ensure completeness and accuracy
  • Verifying and capturing application data into the SASSA system
  • Performing quality control checks on processed documentation
  • Ensuring all administrative requirements comply with policies, legislation, and audit protocols
  • Supporting case resolution, client queries, and communication with service users
  • Managing physical and digital grant documentation and ensuring records are up-to-date and secure
  • Delivering services aligned to Section 57 of the Public Finance Management Act (PFMA), Chapter 6, Part 3
  • Participating in continuous training and compliance monitoring

This role is best suited for individuals who value structure, efficiency, and have a passion for community upliftment.

Ideal Candidate

To be considered for the Grants Administrator role at either the Bethlehem or Qwaqwa local office, applicants must possess the following:

  • A Senior Certificate (Grade 12) – NQF Level 4
  • Basic computer literacy with proficiency in Microsoft Office applications (Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Ability to work well with members of the public, including vulnerable communities
  • Attention to detail and ability to work with confidential documents

Preferred Attributes Include:

  • A valid driver’s license, which would allow flexibility for mobile and outreach services
  • Previous experience in a public administration, clerical, or data capturing role

Role Responsibility

As part of the Grants Administration team, your core responsibilities will include:

  • Supporting the full lifecycle of social grant applications, from submission to payment readiness
  • Accurately capturing information to reduce errors and prevent delays in grant disbursement
  • Ensuring that all applicants are treated with dignity and provided with clear communication
  • Flagging inconsistencies or concerns for further investigation by supervisors or compliance officers
  • Monitoring and maintaining control of application documents, logs, and electronic records
  • Being an ambassador of public service excellence in line with SASSA’s national service standards

Skills and Attributes

The successful candidate will be expected to demonstrate the following skills and attributes:

  • Administrative Accuracy: Strong focus on accuracy in data capture, document control, and compliance
  • Customer Service: Courteous, empathetic approach to assisting members of the public, often under pressure
  • Time Management: Ability to work under deadlines while maintaining attention to detail
  • Communication Skills: Clear and effective communication with clients, peers, and supervisors
  • Computer Proficiency: Efficient use of software to enter data and manage digital workflows
  • Teamwork: Collaborative attitude and willingness to support broader office operations
  • Adaptability: Ability to function in a dynamic, service-driven environment
  • Ethical Integrity: Confidentiality and professionalism when dealing with sensitive personal information

Employment Equity Target

In accordance with the SASSA Employment Equity Plan and in line with the need to transform public service representation, preference will be given in the following order:

  • African Males
  • White Males
  • Indian Males

All candidates, however, are welcome to apply and will be considered based on merit and eligibility.

How to Apply

Application Process for Bethlehem Local Office:

Application Process for Qwaqwa Local Office:

Required Application Documents:

  • A concise and updated CV (Curriculum Vitae)
  • A certified copy of your South African ID
  • A certified copy of your Grade 12 (Senior Certificate)
  • Certified copies of any other supporting qualifications or reference letters
  • (Optional) A short motivational letter highlighting why you’re applying

Contact for Enquiries:
For more information about the roles, you may contact:
Ms NS Khoza-Motaung
📞 Telephone: (051) 410 8594

Please ensure your application clearly states the reference number of the position and the local office you are applying to.

Final Note

Joining SASSA as a Grants Administrator is more than just a job—it’s an opportunity to contribute directly to improving the lives of millions of South Africans. These roles are crucial to ensuring efficient and fair access to social grants and services for communities across the Free State. If you meet the minimum requirements and are motivated by the desire to serve your country with integrity, professionalism, and compassion, this opportunity is for you.

Early applications are strongly encouraged as recruitment may close once the required number of applicants is reached.

Take your first step into meaningful public service today—apply now to the SASSA Free State Grants Administrator recruitment drive.