Listing Reference: TS-SA-Cresta-2025
Listing Status: Applications Open
Position Summary
Company: Totalsports (A division of The Foschini Group)
Industry: Retail / Fashion / Sportswear
Job Category: Sales / Customer Service / Retail Operations
Location: Cresta Mall, Gauteng, South Africa
Contract Type: Full-Time (40 Hours per Week)
Remuneration: Market-Related + Staff Benefits
EE Position: Yes
Closing Date: Open Until Filled (Apply Soon)
Introduction
Are you enthusiastic about fashion, passionate about sports, and committed to providing outstanding customer service? Totalsports, a leading sports and lifestyle retailer and part of The Foschini Group (TFG), is seeking a Sales Associate to join its energetic team at Cresta Mall in Gauteng. This opportunity is perfect for someone who thrives in a fast-paced retail environment and wants to build a rewarding career in fashion retail.
With a legacy of excellence in performance gear and athleisure, Totalsports stands out not only for its high-quality products but also for its inclusive workplace culture. The Sales Associate role is an exciting gateway into retail, where individuals are empowered to grow, connect with customers, and contribute meaningfully to the store’s success.
Job Description
As a Sales Associate, you will play a critical role on the shop floor, acting as the face of Totalsports and the first point of contact for customers. Your job will involve:
- Providing excellent customer service and building lasting relationships
- Staying current with fashion and sportswear trends to better advise customers
- Meeting individual and store sales targets consistently
- Assisting in merchandising, shelf replenishment, and in-store presentation
- Ensuring customers have a seamless shopping experience from entry to checkout
- Promoting loyalty programmes and exclusive promotions to drive retention
- Supporting your team with general store operations, including inventory assistance and store upkeep
You’ll also have the opportunity to grow your understanding of brand-specific products, from performance footwear to the latest sports apparel collections.
Ideal Candidate
This role is perfect for someone who is energetic, team-focused, and sales-driven. While previous retail experience is not mandatory, it will be a strong advantage. The successful candidate should be motivated by people interaction and enthusiastic about representing a premium sports brand.
If you are someone who:
- Is passionate about customer engagement
- Enjoys learning about fashion and product trends
- Has a goal-oriented mindset
- Thrives in a diverse and vibrant environment
— then this opportunity is made for you.
Role Responsibility
As part of your day-to-day responsibilities, you will:
- Greet and engage customers in a warm and professional manner
- Understand customer needs and suggest appropriate solutions
- Provide accurate product information and recommendations
- Process sales and returns using the store’s POS system
- Restock shelves and maintain visual merchandising standards
- Assist with back-of-house activities like unpacking deliveries and stock counts
- Collaborate with your team to meet sales targets and support store events
- Handle customer queries and escalate unresolved issues to supervisors
- Educate customers about store policies, loyalty programmes, and seasonal promotions
- Represent the brand with pride and professionalism both on and off the floor
Skills and Attributes
The ideal Sales Associate will bring the following skills and qualities:
- Exceptional verbal and interpersonal communication
- Confident and persuasive sales approach
- Ability to build rapport quickly with diverse customers
- Friendly and welcoming personality
- Professionalism, integrity, and personal accountability
- Attention to detail and pride in store presentation
- Basic numeracy and technology skills for handling payments
- Problem-solving ability and willingness to go the extra mile
- Resilience under pressure and adaptability in a high-traffic environment
- Self-motivation and a collaborative spirit
Minimum Requirements
To be eligible for this position, candidates must meet the following minimum criteria:
- Grade 12 (Matric) certificate
- South African citizenship or permanent residency
- Availability to work retail shifts, including weekends and holidays
- Strong command of English (spoken and written)
- Willingness to learn and grow in the retail industry
Advantageous but Not Mandatory:
- Prior experience in fashion, sales, or customer service
- Knowledge of fashion brands or interest in athletic trends
- Familiarity with stock management or point-of-sale systems
- Multi-lingual communication ability (particularly local South African languages)
Growth Potential
Working at Totalsports offers more than just a job—it’s the start of a retail career within one of South Africa’s most reputable fashion groups, TFG (The Foschini Group). TFG is known for:
- Training and development programmes
- Internal promotion opportunities across various brands and departments
- Staff incentives and recognition schemes
- A supportive and performance-driven work culture
Totalsports is committed to providing the tools, mentorship, and platform needed to move from entry-level retail into long-term careers in sales leadership, visual merchandising, or buying.
How to Apply
If you meet the requirements and are excited to be part of a leading sports retail team, here’s how to apply:
- Visit the TFG Careers Portal at:
👉 https://www.tfglimited.co.za/careers - Search for “Sales Associate – Cresta Mall” or browse by location: Gauteng
- Complete the online application and upload your:
- Updated CV
- Copy of Matric certificate
- Any other supporting documents (optional)
- Shortlisted candidates will be contacted for an interview and may be required to complete an in-store practical task.
Contact and Support
For questions about this opportunity or related roles at TFG, visit the official careers page and use the contact options provided. You may also reach out via in-store enquiry at the Totalsports Cresta Mall branch.
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Conclusion
If you’re someone who loves the energy of a retail environment, enjoys staying on top of fashion trends, and thrives on delivering memorable customer experiences, then this Sales Associate role at Totalsports Cresta Mall is your chance to shine. Whether you’re starting your career or ready to return to retail with fresh motivation, Totalsports is where passion meets purpose.
Apply now and become part of a brand that celebrates performance, style, and people.
Apply here:
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