1. Sales Consultant Outbound
Listing Reference: S0043453
Listing Status: Open
Position Summary
Company: 1Life (A Subsidiary of Clientele Limited)
Industry: Insurance
Job Category: Direct Sales
Location: South Africa
Contract Type: Permanent
Remuneration: Market Related
EE Position: Yes
Closing Date: Open Until Filled
Introduction
1Life is a licensed life insurer dedicated to transforming and improving the South African insurance landscape. Our goal is to make insurance accessible, service-oriented, and customer-friendly, ensuring that both our customers and employees experience positive change. We are seeking six highly motivated professionals to join our Direct Sales team and help us shape the future of customer-centric insurance solutions.
Job Description
As a Direct Sales Consultant, you will be responsible for engaging with potential and existing clients via telephone to sell insurance products. Your role will involve building strong customer relationships, understanding client needs, and offering tailored solutions. This is an excellent opportunity to gain experience in a high-energy, performance-driven environment while advancing your career in insurance sales.
Key responsibilities include:
- Conducting outbound sales calls to offer new products to existing clients.
- Using structured sales scripts to understand customer needs and offer suitable solutions.
- Explaining the benefits and features of insurance products to influence purchasing decisions.
- Ensuring all sales activities comply with organizational policies, procedures, and industry regulations.
- Capturing and updating customer relationship management (CRM) data after each client interaction.
- Scheduling callbacks and follow-ups to maintain customer engagement.
- Meeting and exceeding sales targets and performance KPIs.
- Staying updated with internal policies, regulations, and industry trends.
- Identifying and qualifying new sales opportunities through customer referrals.
Ideal Candidate
We are looking for driven, customer-focused professionals who thrive in a high-performance sales environment. The ideal candidate should possess excellent communication, persuasion, and problem-solving skills and be passionate about helping clients find the best insurance solutions.
Role Responsibility
- Customer Relationship Development: Build strong relationships through effective communication and product knowledge.
- Sales Execution: Engage potential clients via telephonic sales efforts and close deals efficiently.
- Operational Compliance: Ensure all sales transactions comply with insurance industry regulations and company policies.
- CRM Management: Maintain up-to-date customer records to enable effective business development.
- Performance Monitoring: Prioritize workload and meet sales targets using performance management systems.
- Product Knowledge: Keep updated with the latest insurance products, features, and benefits.
Skills and Attributes
Behavioral Competencies:
- Customer Focus – Build strong customer relationships and deliver customer-centric solutions.
- Resilience – Maintain a professional approach and persist through challenges.
- Situational Adaptability – Adjust sales strategies to meet diverse customer needs.
- Interpersonal Savvy – Comfortably interact with a variety of clients and colleagues.
- Instills Trust – Uphold honesty and integrity while representing 1Life.
- Ensures Accountability – Take responsibility for meeting commitments and performance expectations.
- Persuasive Selling – Use compelling arguments and negotiation skills to convert leads into sales.
- Effective Communication – Clearly convey product benefits and respond to customer inquiries.
- Planning and Organization – Prioritize tasks effectively to ensure maximum sales efficiency.
- Conflict Management – Handle customer concerns professionally to maintain positive relationships.
- Action-Oriented – Demonstrate urgency in handling sales processes.
- Results-Driven – Maintain focus on achieving sales targets and business goals.
Technical Skills:
- Direct Sales Techniques – Use proven sales strategies to convert leads into successful deals.
- Verbal & Written Communication – Communicate persuasively with clarity and confidence.
- CRM & Data Entry Skills – Maintain accurate client records within the customer relationship management system.
- Microsoft Office Proficiency – Use MS Word, Excel, and Outlook for documentation and reporting.
- Action Planning & Work Scheduling – Organize work to maximize efficiency and productivity.
- Writing Skills – Draft clear and concise client emails and sales documentation.
- Telephone System Proficiency – Utilize Avaya and other telephony systems for efficient call handling.
Qualifications & Requirements
- Matric / Grade 12 (SAQA Accredited Equivalent) – Essential.
- Regulatory Exam 5 (Advantageous).
- 120 FAIS Credits (Advantageous).
- DOFA Compliance (Essential).
- Minimum 2 years of telephonic sales experience (Essential).
- Experience in cold calling and lead generation (Advantageous).
Benefits of Joining 1Life
- Competitive salary and commission structure.
- Professional development and career growth opportunities.
- Ongoing training and skills enhancement programs.
- Performance-based incentives and rewards.
- Access to cutting-edge sales tools and CRM software.
- A supportive, team-oriented work environment.
How to Apply
Interested candidates should submit their updated CV and qualifications to 1Life’s recruitment team. Ensure that you meet the minimum educational and experience requirements before applying.
Conclusion
1Life is a leading insurance provider in South Africa, committed to changing lives through innovative and customer-centric solutions. As part of our Direct Sales team, you will have the opportunity to grow your career, develop valuable skills, and contribute to a company that prioritizes both customer and employee success. If you are a goal-driven, energetic individual with a passion for sales, this is your chance to become part of a high-performance sales team. Apply today and take the first step toward a rewarding career in insurance sales!
2. Sales Commissions Administrator
Join 1Life as a Commission Administrator – A Career in the Insurance Industry
Listing Reference: OLI-1806
Listing Status: Open
Position Summary
Company: 1Life (A Subsidiary of Clientele Limited)
Industry: Insurance
Job Category: Administration & Finance
Location: South Africa
Contract Type: Permanent
Remuneration: Negotiable
EE Position: Yes
Closing Date: Open Until Filled
Introduction
1Life is a leading life insurer in South Africa, committed to transforming the industry by making insurance more accessible, customer-friendly, and service-oriented. As part of our Direct Sales team, we are looking for an experienced Commission Administrator to support sales operations through accurate commission calculations, payroll processing, and compliance monitoring.
This is an excellent opportunity to join a dynamic financial services company that values innovation, efficiency, and customer satisfaction.
Job Description
The Commission Administrator will play a critical role in the calculation, tracking, and validation of sales commissions for both the Direct Sales team and Third-Party Distribution partners. The ideal candidate will be responsible for ensuring accurate commission payments, managing internal and external partner commission statements, and maintaining compliance with organizational policies and industry regulations.
Key responsibilities include:
- Commission Administration: Calculate, track, and validate commissions and incentives for the Direct Sales and Third-Party Distribution teams.
- Payroll Administration: Process payroll data for commission payments, prepare reports, and reconcile financial records.
- Data & Document Management: Maintain accurate documentation of commission structures, payments, and compliance logs.
- Operational Compliance: Ensure commission processes align with regulatory codes, policies, and company standards.
- Insights & Reporting: Generate detailed commission reports and provide analytical insights for decision-making.
- Process Improvement: Identify inefficiencies in commission workflows and recommend improvements.
- Business Logs Tracking: Monitor sales performance logs that impact commission outcomes.
- Personal Development: Stay updated on industry best practices, regulations, and financial compliance standards.
Ideal Candidate
The ideal candidate is a detail-oriented professional with strong analytical skills, experience in commission administration, and a solid understanding of financial principles. This role requires precision, efficiency, and the ability to work with large datasets.
Role Responsibility
- Calculate and process commission payments for sales representatives.
- Ensure payroll accuracy and compliance with financial regulations.
- Generate commission reports and reconcile data discrepancies.
- Work closely with sales managers and business partners to resolve commission-related queries.
- Maintain compliance documentation and regulatory reports.
- Support finance teams with forecasting and financial modeling.
- Optimize commission tracking systems and improve reporting accuracy.
Skills and Attributes
Behavioral Competencies:
- Ensures Accountability – Takes ownership of commission accuracy and compliance.
- Plans & Aligns – Organizes workflows to meet payroll deadlines and performance targets.
- Drives Results – Consistently meets commission payout accuracy and efficiency goals.
- Manages Complexity – Analyzes commission structures and sales data with a problem-solving approach.
- Communicates Effectively – Clearly conveys commission policies, procedures, and payment structures.
- Collaborates – Works effectively with finance, HR, and sales teams to optimize commission processes.
- Instills Trust – Demonstrates integrity and accuracy in financial processes.
- Resilience & Adaptability – Manages pressure in fast-paced financial environments.
- Decision-Making – Makes data-driven decisions to ensure commission accuracy.
- Customer Focus – Provides support to sales representatives and business partners.
Technical Skills:
- Commission & Payroll Processing – Experience handling high-volume commission payouts.
- Financial Analysis – Ability to perform detailed financial calculations and reconciliations.
- Microsoft Excel (Advanced) – Proficient in pivot tables, VLOOKUPs, and financial formulas.
- CRM & Payroll Systems – Experience using payroll, commission, and accounting software.
- Regulatory Knowledge – Understanding of financial regulations, tax laws, and compliance.
- Report Generation & Data Analytics – Ability to compile insights from sales and commission data.
Qualifications & Requirements
- Matric / Grade 12 (SAQA Accredited Equivalent) – Essential.
- Financial or Business Diploma – Essential.
- 2-4 years’ experience in Commission Administration – Essential.
- Experience in the Financial Services Industry – Essential.
- Understanding of FAIS compliance, FSCA requirements, and payroll regulations – Advantageous.
- SAQA Accreditation (Proof of qualification equivalence required at application stage).
Benefits of Joining 1Life
- Competitive salary and performance-based incentives.
- Career growth opportunities in finance and insurance administration.
- Continuous learning and professional development programs.
- Exposure to high-level financial operations and commission structures.
- Collaborative work environment with a focus on innovation and efficiency.
How to Apply
Interested candidates should submit their updated CV and qualifications to 1Life’s recruitment team. Ensure that you meet the minimum educational and experience requirements before applying.
Conclusion
1Life is at the forefront of the South African insurance industry, dedicated to delivering quality services and financial excellence. This Commission Administrator role is a high-impact position that plays a crucial role in ensuring fair and accurate compensation for our sales teams. If you have strong analytical skills, financial acumen, and a keen eye for detail, this is your chance to join a growing company and make a significant impact. Apply today and take the next step in your finance and insurance career!
3. Administrator (Compliance)
Join 1Life as a Compliance Administrator – Exciting Career in Operations & Risk
Listing Reference: OLI-1802
Listing Status: Open
Position Summary
Company: 1Life (A Subsidiary of Clientele Limited)
Industry: Insurance
Job Category: Operations & Risk
Location: South Africa
Contract Type: Permanent
Remuneration: Market Related
EE Position: Yes
Closing Date: Open Until Filled
Introduction
1Life is a leading South African life insurer, committed to transforming the industry by making insurance accessible, service-oriented, and customer-friendly. As part of our Operations & Risk team, we are seeking a Compliance Administrator to support administration, compliance management, and data analysis.
This is an excellent opportunity for a highly organized individual with strong attention to detail and analytical skills who wants to grow within the insurance industry.
Job Description
The Compliance Administrator will be responsible for managing compliance administration, ensuring accurate data collation and analysis, and maintaining regulatory and operational compliance. The role includes stakeholder engagement, document management, and providing operational support to ensure efficient service delivery.
Key responsibilities include:
- Data Collection & Analysis: Accurately collect and analyze compliance data for audits and external reporting.
- Operational Compliance: Develop a working knowledge of organizational policies and regulatory codes.
- Document & Data Management: Organize and maintain internal compliance records and audit documentation.
- Client & Customer Management: Assist with stakeholder inquiries related to compliance and administrative processes.
- Work Scheduling & Allocation: Prioritize tasks and support workflow optimization.
- Stakeholder Engagement: Build and maintain strong relationships with internal and external partners.
- Process Improvement: Identify and implement administrative efficiencies to enhance compliance operations.
- Regulatory Reporting: Support the preparation of compliance reports and regulatory submissions.
- Project Support: Provide administrative support for compliance-related projects.
Ideal Candidate
The ideal candidate should be highly detail-oriented, process-driven, and have a strong understanding of compliance administration in the financial services sector. Candidates with experience in data management, reporting, and process optimization will be well-suited for this role.
Role Responsibility
- Ensure data accuracy in compliance documentation and regulatory reports.
- Support compliance audits by organizing and maintaining required records.
- Collaborate with multiple departments to streamline administrative processes.
- Ensure regulatory deadlines are met by managing compliance documentation efficiently.
- Assist in developing compliance frameworks and processes for operational efficiency.
Skills and Attributes
Behavioral Competencies:
- Ensures Accountability – Takes ownership of compliance administration and reporting.
- Manages Complexity – Understands regulatory frameworks and ensures adherence.
- Action Oriented – Works proactively to meet compliance deadlines.
- Optimizes Work Processes – Implements efficient workflows for compliance tracking.
- Customer Focus – Provides accurate and timely compliance support to stakeholders.
- Communicates Effectively – Clearly articulates compliance requirements to team members.
- Balances Stakeholders – Engages with internal and external partners to maintain compliance.
- Collaborates – Works effectively within cross-functional teams.
- Plans & Aligns – Structures work efficiently to meet operational goals.
- Being Resilient – Adapts to challenges and ensures compliance integrity.
Technical Skills:
- Data Collection & Analysis – Strong ability to interpret compliance trends and generate reports.
- Data Management – Organizes compliance records with accuracy and efficiency.
- Planning & Organizing – Structures administrative workflows for maximum productivity.
- Regulatory Compliance – Knowledge of financial regulations, FAIS, and FSCA requirements.
- Verbal & Written Communication – Ability to draft clear compliance reports and stakeholder communications.
- Policy & Procedures – Understands how to develop and maintain organizational compliance policies.
- Microsoft Office (Advanced Excel) – Proficient in data tracking, reporting, and regulatory documentation.
- Attention to Detail – Ensures accuracy in regulatory filings and compliance logs.
Qualifications & Requirements
- Matric / Grade 12 (SAQA Accredited Equivalent) – Essential.
- Diploma in Compliance or Degree in Law – Advantageous.
- 2+ years of experience in a compliance or administrative role – Essential.
- Experience in compliance administration, data collation, and financial services – Essential.
- Understanding of FSCA, FAIS, and industry compliance standards – Advantageous.
- SAQA Accreditation (Proof of qualification equivalence required at application stage).
Benefits of Joining 1Life
- Competitive salary and performance-based incentives.
- Career growth opportunities in compliance and risk management.
- Comprehensive training and development programs.
- Exposure to regulatory compliance and financial governance.
- Collaborative work environment that fosters innovation and efficiency.
How to Apply
Interested candidates should submit their updated CV and qualifications to 1Life’s recruitment team. Ensure that you meet the minimum educational and experience requirements before applying.
Conclusion
1Life is a pioneering life insurer, focused on delivering best-in-class compliance solutions. This Compliance Administrator role offers a unique opportunity to work in an operations and risk environment, ensuring compliance integrity and regulatory excellence. If you are a highly organized, detail-driven professional looking to build a career in financial compliance, apply today and take the next step in your insurance industry career!
We wish you all the best with your Applications