
To apply for this vacancies, scroll down to the end of the blog post and click the link provided.
1.Senior Warehouse Controller(JHB)
Job Reference Number: Logistics_Seniorwarehousecontroller
Department: Logistics
Industry: Aviation
Job Type: Permanent
Salary: Market Related
FlySafair, operating under Safair Operations, is seeking a Senior Warehouse Controller for its Johannesburg base. This key role will report to the Store Operations Supervisor: Warehouse and is ideal for an experienced individual with a solid background in warehousing, inventory management, and aviation logistics.
As the Senior Warehouse Controller, the successful candidate will be responsible for overseeing the day-to-day operations within the warehouse, ensuring that parts are correctly managed, stored, and delivered efficiently. The role also involves liaising with various departments to ensure parts are available for maintenance requests, fulfilling spares requisitions, and ensuring that all warehouse operations comply with aviation safety and quality standards.
Job Description:
The Senior Warehouse Controller will have the following key responsibilities:
- Inspection of Incoming Parts: Conduct inspections on parts received to ensure they comply with Work Instructions. Handle deviations according to procedures (e.g., quarantine, return, etc.).
- Binning of Parts: Accurately bin parts into designated areas to maintain an organized warehouse system.
- Cycle Counts and Inventory Checks: Complete weekly cycle counts in any of the warehouses and perform full stock counts and rectifications when necessary.
- Picking and Routing of Parts: Pick and route parts from the warehouse to the hangars or outstations to fulfill maintenance requests, ensuring the correct parts are dispatched in a timely manner.
- Packaging of Parts: Package parts in accordance with ATA regulations prior to shipping. Ensure that items are properly packed for safe transportation.
- Dispatching of Parts: Responsible for the dispatch of parts to ensure efficient movement of goods.
- Record Keeping: Maintain accurate records of all spares movements and related documentation. This includes keeping a proper filing system for inventory, shipping documentation, and stock movements.
- Updating the Stock System: Ensure the stock system is regularly updated to reflect movements of parts, including deliveries and stock updates.
- Delivery of Parts: In some cases, deliver parts to line stations as and when required.
- Assisting with Stock Queries: Assist the Warehouse Supervisor with stock queries and help manage inventory discrepancies.
- Handling Spares Requests: Attend to spares requests submitted via email, phone calls, or WhatsApp, ensuring timely and accurate responses.
- Tool Store Assistance: Provide assistance in the Tool Store when needed, ensuring proper management and tracking of tools.
- Warehouse Access Control: Ensure that warehouse access is controlled at all times for safety and security.
- Spares Requisition System Updates: Keep the spares requisition system updated with the latest information, including parts requisition and delivery statuses.
- General Warehouse Duties: Carry out any additional general warehouse duties as directed by management.
- Housekeeping: Ensure that the warehouse is kept clean and organized to facilitate smooth operations.
- Shift Rostering: Participate in shift rostering to ensure adequate staffing during warehouse operations.
Job Requirements:
The ideal Senior Warehouse Controller should meet the following requirements:
- Education: Grade 12 or equivalent qualification (essential).
- Forklift License: A forklift license is advantageous but not essential.
- ERP System Experience: Must have previous experience working with an ERP system (essential).
- Warehousing Experience: A minimum of 3-5 years’ experience in warehousing or logistics (essential).
- MS Office Proficiency: Must be proficient in using Microsoft Office applications, particularly Word and Excel, for record keeping and reporting.
- Stock Management Knowledge: A good understanding of stock management principles, particularly FIFO (First In, First Out), to ensure effective inventory control.
- Tool Knowledge: A good understanding of tools used in aviation or warehouse operations is required.
- Operations Understanding: A clear understanding of warehouse operations, including receiving, storing, and dispatching goods.
- Health and Safety: Knowledge of Occupational Health and Safety (OHS) standards, ensuring that safety protocols are followed in all warehouse activities.
- Dangerous Goods Regulations: Understanding of Dangerous Goods regulations and safe handling practices for hazardous materials.
- AMO Standards: Familiarity with relevant AMO (Approved Maintenance Organization) standards, ensuring compliance with aviation regulations.
Personal Attributes:
In addition to the required technical skills, the Senior Warehouse Controller should demonstrate the following personal attributes:
- Attention to Detail: Strong focus on accuracy and attention to detail to ensure smooth warehouse operations and accurate stock management.
- Communication Skills: Effective verbal and written communication skills to interact with various teams and departments, ensuring clear and concise instructions and information.
- Time Keeping: Punctuality and reliability are essential, ensuring that tasks are completed on time.
- Interpersonal Skills: Ability to work well within a team and interact with colleagues across different departments.
- Professionalism: Demonstrates a high level of professionalism, integrity, and ethical conduct in all interactions.
- Dependability: Reliable and dependable, with the ability to handle responsibilities with minimal supervision.
- Flexibility and Adaptability: Must be flexible and adaptable to changing work conditions and operational needs.
- Self-Starter: Capable of working independently and taking the initiative to resolve issues without needing constant supervision.
- Team Player: A cooperative and supportive attitude, working well within a team to achieve common goals.
Application Guidelines:
- Email Applications: Please note that email applications will not be accepted for this role.
- Preference: FlySafair will give preference to candidates from under-represented designated groups.
- Unsuccessful Applications: If you do not receive feedback within two weeks from the closing date, please consider your application unsuccessful.
- FlySafair’s Rights: FlySafair reserves the right not to proceed with this vacancy and to appoint the most suitable candidate based on operational needs.
Closing Date: 14 February 2025
FlySafair offers a dynamic and rewarding work environment with growth opportunities in the aviation logistics field. If you meet the qualifications and possess the required experience and skills, we encourage you to apply for this pivotal position in the warehouse management team.
2. Master Aviation Technician (Composites)
Job Introduction:
FlySafair, operating under Safair Operations, has a new exciting opportunity for a Master Aviation Technician (Composites) at its Head Office in Bonaero Park. This permanent, full-time position requires an experienced and qualified individual to take on a critical role in the fabrication, repair, and maintenance of composite components used in aviation. The successful candidate will report to the Manager: SVM & Flight Line, ensuring that all tasks related to composite materials are carried out to the highest standards.
This is a key position within the SVM & Flight Line department, ideal for a seasoned technician with substantial experience in the aerospace, automotive, or marine industries. If you are passionate about composites and aviation, this could be the perfect opportunity for you to contribute to the continued success of a leading airline in South Africa.
Role Responsibility:
The Master Aviation Technician (Composites) will be responsible for several key tasks that ensure the smooth functioning of the composite fabrication and repair processes. Below are the main responsibilities of the role:
- Fabrication and Assembly: The technician will fabricate and assemble composite components based on detailed engineering drawings and technical specifications. This process involves working with various composite materials, such as fiberglass and carbon fiber.
- Mould Preparation and Composite Lay-Up: Prepare moulds and lay up composite materials according to engineering and manufacturing guidelines. Accuracy is crucial to achieving high-quality, durable parts.
- Tool and Equipment Operation: Operate and maintain tools and equipment involved in the composite manufacturing process, such as CNC machines, laminating tools, and curing ovens. Ensuring that all equipment is maintained in optimal working condition is essential for quality control.
- Quality Inspections: Perform regular quality checks on completed composite components to ensure they meet technical specifications and safety standards. Any discrepancies should be reported and corrected immediately.
- Repair and Refurbishment: The technician will be required to repair and refurbish existing composite components. This includes using appropriate techniques and materials to restore the components to their original specifications.
- Collaboration with Engineers and Designers: Collaborate with engineers and designers to provide input on materials and production methods. This helps in enhancing the design and production processes.
- Work Environment Maintenance: Ensure that the work area remains clean and organized while complying with health and safety regulations. A safe work environment is paramount in reducing accidents and maintaining operational efficiency.
- Documentation: Keep accurate records of all work performed, including materials used, labor time, and any deviations from the specifications. Documentation is key for maintaining quality and safety standards.
- Health and Safety Compliance: Always adhere to health and safety requirements to ensure personal safety and the safety of others in the workplace.
- Training and Improvement: Participate in training programs and continuous improvement initiatives as required, ensuring skills and knowledge remain up-to-date.
Effective Management of Operations:
In addition to the core technical responsibilities, the Master Aviation Technician (Composites) will also manage operations within the composites department:
- Oversee Operations: Take ownership of the day-to-day operations, ensuring that all tasks are completed efficiently and in accordance with established standards.
- Process Improvement: Constantly evaluate current fabrication processes and recommend improvements that enhance productivity and safety.
- Maintain Operational Flow: Ensure smooth communication between the composites department, engineering team, and other departments to keep the workflow uninterrupted.
The Ideal Candidate:
To be successful in this role, the Master Aviation Technician (Composites) must possess a unique combination of technical skills, experience, and personal attributes. The ideal candidate will meet the following requirements:
- Education and Certification:
- Grade 12 or Equivalent (Essential)
- Licensed AME Cat B rating (Essential)
- Certification related to composites (Advantageous)
- Experience:
- Minimum of 15 years of aviation experience (Essential)
- Proven experience in composite fabrication and repair, particularly in aerospace, automotive, or marine industries
- Technical Expertise:
- Strong understanding of technical aircraft publications and documentation
- Familiarity with SACAR regulations and aviation safety standards
- Tools and Equipment Proficiency:
- In-depth knowledge of tools and equipment relevant to composites manufacturing, such as CNC machines, curing ovens, and laminating tools
- Material Expertise:
- Expertise in working with fiberglass, carbon fiber, and other composite materials
- Proficiency in reading and interpreting technical drawings and specifications
- Travel Flexibility:
- Willingness to work shifts, weekends, and public holidays
- Ability to travel on short notice, both locally and internationally
- Technical Software Skills:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Skills and Attributes:
The Master Aviation Technician (Composites) must possess a strong set of skills and attributes that align with FlySafair’s values and operational needs. These include:
- Professionalism: Demonstrates a high level of integrity and discipline in every aspect of work.
- Self-Discipline: Capable of working independently and managing tasks with minimal supervision.
- Reliability: The technician must be dependable, ensuring that all tasks are completed on time and according to specification.
- Commitment to Quality: The candidate should be committed to producing top-quality work and ensuring all components meet strict safety standards.
- Communication Skills: Strong verbal and written communication skills are essential for liaising with colleagues, engineers, and suppliers.
- Detail-Oriented: A meticulous approach to every task, ensuring that no detail is overlooked in the fabrication and repair process.
- Proactive and Problem-Solving: The technician must be able to identify issues and solve problems quickly, ensuring continuous operations without delays.
- Analytical Thinking: Strong problem-solving abilities to improve processes and address any challenges that arise.
Application Guidelines:
- Applications: Please note that email applications will not be accepted.
- Preference: Preference will be given to applicants from under-represented designated groups.
- Unsuccessful Applications: If you do not receive feedback within two weeks of the closing date, kindly consider your application unsuccessful.
- FlySafair Reserves the Right: FlySafair reserves the right not to proceed with this vacancy and to appoint the most suitable candidate based on its operational requirements.
Closing Date: 12 February 2025
FlySafair offers a dynamic work environment with ample opportunities for growth and development in the aviation sector. If you meet the requirements and are eager to take the next step in your career, apply now to join this prestigious company in a pivotal role.
3. Leading Aviation Technician (Composites)
Job Introduction: The aviation industry continues to grow, offering a wide range of career opportunities for skilled professionals. One such opportunity is the position of Leading Aviation Technician (Composites) at FlySafair, a leading South African airline renowned for its commitment to excellence in aviation safety and customer service. Based at the company’s Head Office in Bonaero Park, this full-time permanent role is an excellent opportunity for experienced individuals with a passion for composite materials, aviation, and high-quality standards.
As part of the SVM & Flight Line department, the successful applicant will report to the Manager and take on a pivotal role in the fabrication, repair, and maintenance of composite aircraft components. With its focus on ensuring that all parts meet stringent aviation standards, the role is ideal for those seeking a challenge and looking to develop their career in the aerospace sector.
Role Responsibility: The Leading Aviation Technician (Composites) position at FlySafair requires the individual to carry out a variety of tasks related to the fabrication, repair, and quality inspection of composite materials and parts. Here’s a comprehensive breakdown of the key responsibilities of the role:
- Fabrication and Assembly: The technician will be responsible for fabricating and assembling composite components based on precise engineering drawings and technical specifications. This involves working with a variety of materials, including fiberglass, carbon fiber, and other composite materials commonly used in the aerospace industry.
- Mould Preparation and Composite Lay-Up: Technicians must prepare the moulds and lay up composite materials according to engineering and manufacturing guidelines, ensuring that every component meets FlySafair’s high standards.
- Tool and Equipment Operation: The role involves operating a range of tools and equipment used in composite manufacturing, including CNC machines, laminating tools, and curing ovens. Technicians must ensure that all equipment is maintained and used in accordance with safety regulations.
- Quality Inspections: An essential part of the job is performing quality inspections on all fabricated components. The technician will be responsible for ensuring that every component meets technical specifications and safety standards before it is used in the aircraft.
- Repairs and Refurbishment: Technicians will be required to repair and refurbish existing composite components using appropriate materials and techniques, ensuring that they are fit for purpose.
- Collaboration and Input: Working closely with engineers and designers is a key aspect of the role. Technicians will offer input on material choices, production methods, and the improvement of fabrication processes.
- Documentation and Reporting: The role requires the technician to document work processes, materials used, and labor times. Any deviations from specifications need to be reported and addressed promptly.
- Health and Safety Compliance: Safety is a top priority. The technician must adhere to health and safety regulations and guidelines to maintain a safe working environment and prevent any accidents or incidents.
- Training and Development: As part of FlySafair’s commitment to continuous improvement, the technician will have opportunities to engage in training and development initiatives aimed at enhancing both technical skills and industry knowledge.
Effective Management of Staff: In addition to the technical expertise required, the Leading Aviation Technician (Composites) must also have strong leadership skills, particularly when managing junior staff members. These responsibilities include:
- Providing Guidance and Mentorship: The technician should be able to guide less experienced team members, sharing expertise and fostering a learning environment within the team.
- Ensuring Adherence to Procedures: The technician must ensure that all staff are fully aware of and comply with standard operating procedures, including health and safety protocols.
- Fostering Team Collaboration: Effective communication and collaboration with colleagues are essential in ensuring that all composite materials and components are fabricated and maintained to the highest standards.
Effective Management of Operations: The Leading Aviation Technician (Composites) will play a crucial role in managing daily operations within the composites department. Responsibilities include:
- Operational Oversight: Overseeing the fabrication and repair processes, ensuring that each project is completed in a timely manner and meets the required specifications.
- Process Improvement: Constantly evaluating existing operational processes and making suggestions for improvements that will streamline the production process and reduce the risk of errors.
- Inventory Management: Ensuring that stock levels of materials and parts are maintained appropriately and that the necessary tools and equipment are available when required.
Effective Management of Business Development Function: Though this position is primarily focused on technical work, the Leading Aviation Technician (Composites) will also play a role in business development. The responsibilities in this area include:
- Contribution to Innovation: By offering feedback on production methods, materials, and design improvements, the technician contributes to the company’s innovation efforts, ensuring that FlySafair remains competitive in the aviation industry.
- Relationship Building with Engineers and Suppliers: The technician will need to build strong working relationships with engineers and suppliers to ensure that all parts are sourced and fabricated in line with the company’s specifications and requirements.
The Ideal Candidate: FlySafair is looking for a candidate who is not only highly skilled in the composites field but also exhibits strong leadership and problem-solving abilities. The ideal candidate will have:
- Experience: A minimum of 12 years in aviation or at least 5 years as an AME holder, with proven experience in composite fabrication and repair. Experience in the aerospace, automotive, or marine industries will be highly regarded.
- Technical Expertise: The candidate should have a sound understanding of technical aircraft publications and documentation, as well as familiarity with SACAR regulations and safety standards.
- Flexibility and Willingness to Travel: The candidate must be willing to work shifts, weekends, and public holidays. They should also be open to traveling at short notice, both locally and internationally.
- Attention to Detail: Precision is paramount in this role, and the candidate should be detail-oriented, committed to high-quality workmanship.
Skills and Attributes: The Leading Aviation Technician (Composites) must possess a range of technical and soft skills, including:
- Proficiency with Composite Materials: Expertise in working with fiberglass, carbon fiber, and other composite materials is essential.
- Technical Competence: The technician must have the ability to read and interpret technical drawings, understand manufacturing processes, and use relevant tools and equipment.
- Problem-Solving: Ability to identify issues and propose effective solutions in the composite fabrication and repair processes.
- Communication: Strong verbal and written communication skills are vital to effectively communicate with team members, engineers, and other stakeholders.
- Commitment to Safety: A strong understanding of health and safety protocols and a commitment to maintaining a safe working environment is a must.
- Proactive and Reliable: The ideal candidate should be a self-starter, capable of working independently, and reliable in fulfilling responsibilities without supervision.
FlySafair offers a competitive salary and the chance to work in a dynamic and evolving industry. If you have the qualifications and experience to excel in this role, apply today and take the next step in your aviation career!
4. Crew Chief (JHB)
Job Introduction:
FlySafair, a leading airline in South Africa, is currently seeking a skilled Crew Chief (Heavy Maintenance) to join their team at their head office in Bonaero Park. The Crew Chief will report directly to the Manager of Heavy Maintenance and will oversee the technical team in ensuring aircraft maintenance tasks are completed with precision, safety, and in compliance with aviation regulations. With a focus on quality, leadership, and operational efficiency, this role is ideal for experienced aviation professionals ready to lead a team in a fast-paced environment.
FlySafair, operating as Safair, has a strong reputation for delivering excellent service to its passengers. As a Crew Chief, you will be an integral part of the team, ensuring that all maintenance work is carried out safely, efficiently, and in line with the highest industry standards.
Role Responsibility:
As a Crew Chief, your primary responsibility will be overseeing the quality and efficiency of all heavy maintenance tasks performed on FlySafair’s fleet of aircraft. This will involve:
- Conducting regular routine inspections to ensure maintenance activities meet technical and safety standards.
- Monitoring the quality of maintenance work, ensuring it adheres to operational and regulatory standards.
- Providing hands-on training and mentoring to the technical team, ensuring they are equipped with the necessary skills and knowledge.
- Offering fault-finding and troubleshooting guidance to technicians when complex issues arise.
- Overseeing the management of the team’s daily workload, ensuring that manpower is efficiently aligned with workload demands.
- Allocating daily tasks to staff and ensuring that each team member receives the support needed to perform their duties effectively.
- Ensuring that shift rostering is managed effectively to meet operational requirements.
- Supervising and signing off on maintenance reports and documentation.
- Ensuring that all maintenance activities are documented accurately in accordance with regulatory and operational requirements.
- Assisting with recruitment and training of new staff, as well as coordinating re-current and on-the-job training (OTJ).
- Coordinating with third-party service providers when necessary to ensure smooth operations.
Effective Management of Staff:
One of the key aspects of this role is ensuring the technical team operates efficiently and effectively. To achieve this, the Crew Chief will:
- Provide on-the-job training (OJT) and guidance to the technical team, ensuring that all team members are adequately trained and familiar with safety protocols, equipment, and maintenance procedures.
- Supervise and motivate the team, setting clear goals and expectations to enhance performance and productivity.
- Foster a collaborative working environment that encourages teamwork and enhances employee morale.
- Monitor and provide feedback on team performance, helping to resolve any issues and ensure continuous improvement.
- Manage employee relations, including overseeing leave, performance management, and addressing any concerns or conflicts within the team.
- Assist with recruiting new talent and coordinating onboarding and training efforts to ensure that all team members have the right skills for the job.
Effective Management of Operations:
The Crew Chief will also play a crucial role in overseeing the operational aspects of the heavy maintenance department. Key responsibilities include:
- Coordinating daily maintenance activities, ensuring that the team is aligned with operational needs and timelines.
- Managing and tracking the progress of aircraft maintenance, ensuring that deadlines are met and all tasks are completed on schedule.
- Ensuring that all maintenance tasks are carried out in accordance with aviation regulations and safety standards.
- Allocating resources, including manpower and equipment, to ensure maintenance tasks are completed efficiently and safely.
- Overseeing the maintenance of the fleet’s operational readiness, ensuring that the aircraft are fully compliant with technical and safety standards at all times.
- Coordinating with other departments, such as logistics, to ensure the timely delivery of parts and materials needed for maintenance work.
- Managing the completion of all relevant paperwork and maintenance records, ensuring compliance with both internal and external audit requirements.
Effective Management of Business Development Function:
While the primary focus of this role is maintenance and operations, the Crew Chief will also contribute to FlySafair’s overall business development and growth by:
- Identifying areas for improvement and recommending process enhancements to increase efficiency and reduce costs.
- Working closely with other departments, such as engineering and logistics, to ensure smooth operations across the company.
- Assisting in the management of external relationships with third-party service providers and suppliers.
- Supporting continuous improvement initiatives within the department and across the organization, contributing to FlySafair’s growth and success.
The Ideal Candidate:
To be considered for this role, the ideal candidate will possess:
- A Grade 12 qualification or equivalent.
- A licensed AME (Aircraft Maintenance Engineer) with a SACAA A & C License on B737-400 and B737-800.
- At least 10 years’ aviation experience, including engine ground run experience (advantageous).
- People management experience (advantageous).
- Line and SVM (Scheduled Vehicle Maintenance) experience (essential).
- Hands-on experience with B737-400 and B737-800 aircraft (essential).
- A proven ability to provide on-the-job training (OJT) and mentorship to junior staff.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Willingness to work shifts, weekends, and public holidays.
- A valid South African passport.
- Ground run experience with CFM56-3C1/7B engines (advantageous).
- A sound understanding of aviation regulations, safety standards, and technical aircraft publications.
Skills and Attributes:
The successful Crew Chief will possess the following skills and attributes:
- Leadership skills to effectively manage, motivate, and inspire the technical team.
- Strong communication skills, both verbal and written, to relay important information to the team and senior management.
- Attention to detail, ensuring high standards of work and compliance with all technical and safety regulations.
- Problem-solving ability to address maintenance challenges and guide the team in finding solutions.
- Time management skills, with the ability to prioritize and manage multiple tasks efficiently.
- Organizational skills to ensure the efficient management of maintenance schedules and staffing.
- Ability to work independently with minimal supervision while maintaining high standards.
- Adaptability to change, especially in a fast-paced aviation environment.
- Professionalism, ensuring that all tasks are completed with integrity and in line with FlySafair’s values.
Conclusion:
The Crew Chief (Heavy Maintenance) role at FlySafair offers an exciting opportunity for a highly experienced and motivated aviation professional to lead a skilled team in maintaining a world-class fleet of aircraft. With a focus on operational efficiency, quality, and safety, the Crew Chief will play a key role in ensuring that FlySafair continues to deliver top-notch services to its passengers. If you have the right qualifications and experience, and are ready to take on this rewarding challenge, FlySafair encourages you to apply for this critical role.
5. Maintenance Program Analyst (JHB)
Job Introduction:
FlySafair, a trusted name in the aviation industry, is seeking a skilled Maintenance Programme Analyst to join its Engineering & Support department at the company’s head office in Bonaero Park. This role is a permanent, full-time position and offers the opportunity to work in a fast-paced, dynamic environment. Reporting directly to the Manager of Engineering, the Maintenance Programme Analyst will play a key role in maintaining and updating the company’s maintenance program, ensuring the fleet remains compliant with all regulatory and operational standards.
FlySafair is renowned for providing reliable air travel services, and as a Maintenance Programme Analyst, you will be an essential part of the team that ensures the airline’s fleet operates safely, efficiently, and in compliance with industry standards.
Role Responsibility:
As the Maintenance Programme Analyst, your core responsibilities will involve managing and updating the airline’s maintenance programs to ensure ongoing compliance. Your duties will include:
- Reviewing and Updating the AMP: Regularly review and update the Aircraft Maintenance Program (AMP) with the latest documents and revisions provided by the Original Equipment Manufacturer (OEM).
- Liaising with RPA: Work closely with the Regulatory Planning Authority (RPA) for the submission of the AMP to ensure it meets all regulatory requirements.
- Updating Task Cards on SAM: Ensure that new, revised, and removed task cards are accurately updated on the SAM (Software for Aircraft Maintenance).
- ICA Documents on SAM: Review and update the ICA (Instructions for Continued Airworthiness) documents in the SAM system to reflect any necessary changes.
- Engineering Orders on SAM: Load and update Engineering Orders on SAM to maintain accurate documentation.
- Monthly CADR List: Update and maintain a monthly list of Corrective Action Document Requests (CADRs) for RPA submission.
- Reviewing CMM: Obtain and review the Component Maintenance Manuals (CMM) and make updates to SAM when required.
- Uploading Repair Mapping: Upload repair mapping, including repeat inspection data, to SAM to ensure accurate record-keeping.
- Update Aircraft Status: Ensure the aircraft’s status is updated with the last compliance details as tasks are performed.
- Monitoring Compliance: Update SAM with status reports including AWL (Aircraft Work List), CMR (Continuing Airworthiness Requirements), AD’s (Airworthiness Directives), and repair mapping.
- DML Upload: Upload DML’s (Designated Maintenance Locations) to SAM with accurate compliance dates.
- Conditioning Reports: Upload Aircraft Conditioning Reports (ACR) items per aircraft, as received from Quality Control (QC).
- Survey Meetings and Corrections: Attend survey meetings and assist in implementing any corrections or alterations discussed.
- Historical Data Review: Provide support to Engineering by reviewing historical data when required for maintenance planning and compliance.
Effective Management of Staff:
In this role, you will work closely with a variety of team members and departments, including engineers, technicians, and regulatory authorities. The Maintenance Programme Analyst will:
- Collaborate Across Teams: Act as a liaison between the Engineering team, the Regulatory Planning Authority (RPA), and other departments to ensure the successful submission of maintenance documents.
- Provide Guidance on Documentation: Assist the team in reviewing historical data and other documentation when required, ensuring compliance and maintaining accurate records.
- Support Engineers and Maintenance Staff: Provide support to the engineering team by ensuring the relevant documents and updates are available, facilitating smooth operations and compliance with aviation regulations.
Effective Management of Operations:
The Maintenance Programme Analyst is vital in maintaining the operational efficiency of FlySafair’s fleet. You will ensure that all documentation and data related to aircraft maintenance is accurately updated and available for use by the team, including:
- Monitor and Update Compliance Status: Continuously update the SAM system with compliance information, ensuring that all tasks are performed in a timely and accurate manner.
- Maintain Accurate Documentation: Ensuring that all relevant data, including task cards, aircraft status, and maintenance records, are accurately documented and accessible.
- Monitor Regular Updates: Maintain regular updates on the monthly CADR’s, CMM reviews, and the overall condition of the fleet.
Effective Management of Business Development Function:
The Maintenance Programme Analyst will also contribute to the company’s overall business development efforts by:
- Contributing to Safety and Compliance: Ensuring that all maintenance tasks and programs comply with aviation safety standards, directly supporting FlySafair’s reputation for operational excellence.
- Supporting Future Growth: By keeping track of maintenance programs and ensuring timely compliance, the analyst will help pave the way for smoother operations and contribute to the company’s overall success.
The Ideal Candidate:
The ideal candidate for the Maintenance Programme Analyst role at FlySafair should possess the following qualifications and experience:
- Grade 12 or Equivalent: A minimum requirement for education.
- Aircraft Qualification: Mechanical or Avionic qualifications are essential for this role.
- Experience: At least 5 years in the aviation industry with specific knowledge of Safair-operated aircraft types. Experience in an Engineering environment and working with maintenance programs is essential.
- Familiarity with Regulatory Requirements: Extensive knowledge of aviation regulations, including EASA standards, is crucial for ensuring compliance in all maintenance tasks.
- SAM Experience: Knowledge of SAM (or similar maintenance software) is an advantage.
- Aircraft Documentation Expertise: A solid understanding of aircraft documentation, manufacturer-supplied data, and maintenance manuals is essential.
Skills and Attributes:
The successful candidate will have the following skills and attributes:
- Professionalism: A high level of professionalism in both communication and work ethic.
- Organized and Detail-Oriented: Strong organizational skills and attention to detail, ensuring that all maintenance programs and tasks are accurately updated and managed.
- Logical Thinking: Strong problem-solving skills with the ability to think critically and logically when reviewing complex maintenance data.
- Good Communication Skills: Excellent written and verbal communication skills for liaising with various teams and ensuring that the required documentation is effectively communicated.
- Proficient in Microsoft Office: A good understanding of MS Office, including Word, Excel, and Outlook.
- Reliability and Dependability: The ability to work independently and be self-motivated, with impeccable time-keeping and a conscientious approach to work.
- Ability to Work Under Pressure: Ability to handle multiple tasks simultaneously and maintain accuracy under pressure.
Conclusion:
The Maintenance Programme Analyst role at FlySafair is an excellent opportunity for an experienced aviation professional to contribute to the safety, compliance, and operational efficiency of the company’s fleet. If you have a solid background in aircraft maintenance programs and a passion for ensuring that all technical and safety documentation is meticulously maintained, this is an opportunity worth pursuing. Join a dedicated team at FlySafair and help contribute to the continued success of one of South Africa’s leading airlines.
6. Network Planning Specialist (JHB)
Job Introduction:
FlySafair, a leading airline in South Africa, is looking for a Network Planning Specialist to join the Operations Support team at their head office in Bonaero Park. This is a permanent, full-time position, and the successful candidate will report directly to the Manager: OCC (Operations Control Centre). The Network Planning Specialist will be responsible for developing, optimizing, and maintaining flight schedules, route planning, and managing fleet utilization to enhance the operational efficiency and overall performance of the airline’s network.
Role Responsibility:
As a Network Planning Specialist, you will play a crucial role in designing and optimizing flight schedules and network coverage. Your responsibilities will include:
- Developing Routes for Optimized Network Coverage: You will work to enhance FlySafair’s network by designing efficient routes that maximize aircraft and crew utilization, while reducing operational costs.
- Designing Efficient Flight Schedules: You will design flight schedules that ensure optimal aircraft and crew usage while keeping operational costs minimal.
- Determining Flight Frequency and Timing: You will analyze data to determine the frequency and timing of flights, optimizing for availability and ensuring on-time performance (OTP).
- Utilizing Network Planning Software: You will use advanced network planning software and analytical tools to refine and improve schedules, ensuring operational efficiency.
- Collaborating with Fleet Management: Work with the fleet management teams to align route planning with aircraft availability and capacity.
- Allocating Aircraft Types to Routes: You will allocate aircraft types to specific routes based on market demand, aircraft capacity, and range.
- Interdepartmental Communication: You will facilitate communication across departments to address scheduling, aircraft availability, and planning requirements.
- Long-term Aircraft Planning: In coordination with technical teams, you will manage long-term aircraft planning to ensure that technical and operational requirements are met.
- Attending Technical Meetings: You will attend meetings to plan proactively for aircraft availability and configuration changes, ensuring smooth fleet operations.
- Handling Charter and Supplemented Flights: Coordinate charter or additional flights with the Commercial department, managing any necessary changes to the schedule.
- Managing Schedule Changes and Risks: Identify potential risks related to route development, schedule adjustments, or operational disruptions, and develop contingency plans to minimize impacts.
- Ensuring Slot Allocation Compliance: Ensure that flight schedules are in line with airport slot allocations, adhering to operational constraints.
- Managing Fatigue Safety Regulations: Participate in the Fatigue Safety Action Group and manage Flight and Duty Periods (FDP) calculations in accordance with SACAA regulations.
- Reporting: Provide regular reports and statistics to the Executive Committee (Exco) as required.
- Winter and Summer Schedule Planning: Oversee the planning and execution of seasonal schedule changes, ensuring timely and accurate reporting.
- Project Ambassador for Scheduling: Act as the Project Ambassador, representing the scheduling function and ensuring the smooth implementation of network planning projects.
Effective Management of Staff:
While the Network Planning Specialist role is largely focused on operational and technical aspects of flight and network planning, you will also be responsible for:
- Collaboration with the Commercial and Fleet Teams: Regular interaction with the commercial, technical, and operational teams to ensure smooth coordination between scheduling, fleet availability, and commercial operations.
- Managing and Supporting the Planning Team: As the subject matter expert in network planning, you will offer leadership and guidance to junior team members, encouraging collaboration and productivity.
Effective Management of Operations:
You will be crucial in ensuring the operational efficiency of FlySafair’s network by:
- Maintaining a Smooth Flight Schedule: Optimizing schedules to ensure on-time performance, reduce delays, and maintain a consistent service level for customers.
- Managing Operational Risks: Identifying and mitigating potential disruptions that could affect the smooth running of the flight network.
- Ensuring Compliance with Regulations: Making sure that all schedules align with regulatory requirements, including slot allocations and flight duty regulations, minimizing operational risk and ensuring safety.
Effective Management of Business Development Function:
As part of the broader business development function, your role will:
- Contribute to the Growth of FlySafair’s Network: You will be an integral part of the strategic team that helps expand and enhance FlySafair’s network coverage through intelligent route planning and effective fleet management.
- Assist with New and Additional Flight Requests: Work closely with the commercial department to accommodate additional flight requests or chartered flights, contributing to the company’s revenue generation.
- Identify Opportunities for Optimizing Fleet Utilization: Ensure that the airline’s fleet is operating at maximum capacity, leading to reduced costs and better service availability for customers.
The Ideal Candidate:
The Network Planning Specialist role requires someone with a strong background in aviation operations, network planning, and optimization. The ideal candidate will have the following qualifications and experience:
- Grade 12 or Equivalent: Essential educational qualification for this role.
- Minimum of 5 Years of Experience: You should have at least five years of experience in an aviation operations environment, with a focus on network planning or a related role.
- Experience with AIMS Software: Previous experience with AIMS (or similar flight planning software) is highly beneficial.
- Flight and Duty Knowledge: A strong understanding of flight and duty regulations for crew scheduling and fatigue management is important.
- Knowledge of Sector Pairings and Airport Operations: You should be familiar with sector pairings, airport operational engagement, and operational hours.
- Experience with Maintenance Scheduling: Understanding of short and long-term maintenance scheduling and how it interacts with flight schedules.
- Proficient in Microsoft Office: Advanced skills in MS Office, particularly Excel, Word, and Outlook, are required.
- Excellent Communication Skills: Strong verbal and written communication skills are essential, as you will work with multiple departments and stakeholders.
- Strategic and Analytical Thinking: You should be able to think strategically, solve problems creatively, and manage complex data and scheduling tasks.
- Time Management and Leadership Skills: You will need excellent time management skills and leadership qualities to coordinate various stakeholders and ensure deadlines are met.
Skills and Attributes:
The ideal candidate will possess the following skills and personal attributes:
- Professionalism: A professional attitude and the ability to work under pressure with confidence.
- Attention to Detail: Exceptional attention to detail is crucial when working with complex scheduling and operational data.
- Collaboration and Teamwork: Ability to work well with other departments and contribute to a team-oriented environment.
- Problem-Solving Abilities: A creative problem solver who can quickly resolve scheduling conflicts or operational challenges.
- Adaptability: The ability to adapt to changing priorities and remain focused on optimizing the network.
- Confidence and Assertiveness: A confident decision-maker who can handle the pressures of operational disruptions and provide solutions effectively.
Conclusion:
The Network Planning Specialist role at FlySafair is a great opportunity for someone with a strong background in aviation network planning and operations. If you have the experience and skills necessary to optimize flight schedules, manage complex operational challenges, and contribute to the overall efficiency and success of FlySafair’s network, this role could be the perfect fit for you. Apply today and join a dynamic team committed to excellence in aviation operations!
7. Customer Service Agent(CPT)
Job Introduction:
FlySafair, a leading South African airline, is currently looking for a Customer Service Agent to join their team at Cape Town Airport. The successful candidate will play an integral role in ensuring passengers receive exceptional service throughout their travel experience. This permanent position will report directly to the Manager: Base Airport, and the selected candidate will be expected to work flexible hours, including weekends and public holidays.
Role Responsibility:
As a Customer Service Agent at FlySafair, you will be responsible for a variety of essential tasks, including:
- Assisting Passengers with Ticket Sales and Bookings: You will help customers with ticket purchases, flight bookings, and making changes to existing bookings. This includes explaining the airline’s policies, terms, conditions, regulations, and procedures to ensure a smooth process.
- Managing Flight Disruptions and Cancellations: In the event of flight disruptions, delays, or cancellations, you will assist passengers in understanding their options, including rebooking or compensation procedures.
- Safeguarding Confidential Information: You will handle sensitive customer information securely, ensuring that all data is kept confidential and protected in line with company policies.
- Addressing Complaints and Issues: You will be expected to address customer complaints in a timely, professional manner. When necessary, you will escalate complex or unresolved issues to the Supervisor on duty to ensure customer satisfaction.
- Providing Exceptional Customer Service: A key part of the role is providing consistent, professional, and friendly customer service, ensuring passengers feel valued and heard at all times.
Effective Management of Operations:
While this role is customer-facing, it also requires effective management of operational tasks, including:
- Managing Flight Changes and Issues: You will need to manage flight-related disruptions, cancellations, and customer rebookings, ensuring that all actions are taken promptly and efficiently to minimize delays and inconvenience.
- Maintaining a Professional Environment: You are expected to consistently uphold the highest standards of professionalism, ensuring the FlySafair brand is represented positively in all interactions with passengers.
- Operational Flexibility: As part of a dynamic and fast-paced airport environment, you must be able to adapt quickly to any changes in operations, customer needs, or internal procedures.
Effective Management of Business Development Function:
While the primary focus of this role is customer service, your role can also contribute to business development by:
- Enhancing Customer Experience: By consistently delivering excellent service, you will help ensure customer loyalty and repeat business, contributing to the overall growth and success of FlySafair.
- Supporting Brand Reputation: Your interactions with passengers will directly influence the reputation of FlySafair. Maintaining high standards of service contributes to building a strong and positive brand image.
The Ideal Candidate:
The ideal Customer Service Agent will possess the following qualifications and experience:
- Grade 12 or Equivalent: A minimum of a Grade 12 qualification or equivalent is required to apply for this position.
- Experience in Airport and Ticket Sales: Previous experience in an airport or customer service role is highly desirable. You should be familiar with ticketing systems, flight schedules, and airport operations.
- Willingness to Work Flexible Hours: Due to the nature of the aviation industry, the role requires the flexibility to work weekends, public holidays, and shifts, as needed.
- Proficient in Microsoft Office: A solid understanding of Microsoft Office applications, including Word, Excel, and Outlook, is necessary for managing customer information and correspondence.
- Excellent Customer Service Skills: A deep understanding of customer service principles is essential, as this role directly impacts the satisfaction of FlySafair’s passengers.
- Strong Communication Skills: You must have excellent verbal and written communication skills in English, including the ability to maintain proper phone etiquette.
- Conflict Resolution Skills: You should be adept at resolving conflicts calmly and effectively, particularly when dealing with upset or frustrated passengers.
Skills and Attributes:
The ideal candidate for this role should demonstrate the following personal attributes and skills:
- Punctuality: A strong commitment to being on time and adhering to work schedules.
- Patience and Assertiveness: The ability to remain calm under pressure, while confidently addressing passenger concerns.
- Trustworthiness and Professionalism: You must handle confidential customer information responsibly and always maintain a professional demeanor.
- Time Management: The ability to prioritize tasks effectively and manage time well is crucial in a fast-paced airport environment.
- Customer-Focused: A passion for delivering great customer service and going the extra mile to ensure passengers have a positive experience.
- Ability to Work Under Pressure: The ability to stay composed and efficient, especially during busy periods, when dealing with complex or high-pressure situations.
Conclusion:
FlySafair’s Customer Service Agent role at Cape Town Airport offers an exciting opportunity for individuals who are passionate about providing excellent customer service. If you have experience in the aviation or customer service industries, possess strong communication skills, and are eager to work in a fast-paced, dynamic environment, this role is the perfect fit for you. Apply today to be a part of a leading South African airline committed to delivering an exceptional travel experience for all passengers!
8. Customer Service Agent (JHB)
Job Introduction:
FlySafair, one of South Africa’s leading airlines, is looking for a Customer Service Agent to join their team at OR Tambo Airport. The successful candidate will be responsible for providing exceptional customer service and assisting passengers with their travel needs. This permanent position will report to the Manager: Base Airport, and the selected candidate will need to be flexible to work varying shifts, weekends, and public holidays.
Role Responsibility:
As a Customer Service Agent at FlySafair, your main responsibilities will include:
- Assisting Passengers with Ticket Sales and Bookings: You will help customers purchase tickets, make bookings, and handle flight changes. This includes explaining rules, terms, conditions, regulations, and procedures to passengers when needed.
- Managing Flight Disruptions and Cancellations: You will assist passengers during flight delays, disruptions, or cancellations, ensuring they are informed of their options and helping with rebooking or compensation processes.
- Safeguarding Confidential Information: You will handle sensitive passenger information securely and in compliance with privacy policies, ensuring the confidentiality of all data.
- Addressing Complaints and Issues: You will handle customer complaints professionally and efficiently, ensuring issues are resolved promptly. If necessary, you will escalate complex matters to the Supervisor on duty for further assistance.
- Providing Professional Customer Service: You will be expected to deliver exceptional service to all passengers at all times, contributing to FlySafair’s commitment to a positive travel experience.
Effective Management of Operations:
This role also involves supporting the smooth operation of the airport and flight services by:
- Managing Passenger Concerns: In addition to ticketing and booking tasks, you will need to help manage operational disruptions, ensuring that passengers are kept informed and all issues are handled efficiently.
- Collaboration Across Teams: As a Customer Service Agent, you’ll work closely with other departments, such as Operations and Supervisors, to ensure flight schedules and passenger needs are met.
Effective Management of Business Development Function:
Your role plays a crucial part in business development through:
- Building Customer Loyalty: By providing outstanding service, you contribute to the retention of customers and their continued loyalty to FlySafair.
- Enhancing Brand Reputation: You will be representing FlySafair in every interaction, making it vital to maintain professionalism and promote a positive brand image.
The Ideal Candidate:
The ideal Customer Service Agent should meet the following qualifications and experience:
- Grade 12 or Equivalent: A minimum of Grade 12 or equivalent qualification is required.
- Experience in Airport and Ticket Sales: Experience in airport or ticket sales is an advantage, with a good understanding of flight booking systems and airport operations.
- Willing to Work Flexible Hours: The role requires the ability to work weekends, public holidays, and various shifts, depending on the airline’s operational needs.
- Proficiency in Microsoft Office: A strong working knowledge of Microsoft Word, Excel, and Outlook is necessary for managing customer information and communications.
- Strong Customer Service Skills: You must have excellent communication skills and a thorough understanding of what it takes to deliver exceptional customer service.
- Fluency in English: Excellent written and verbal command of the English language is essential, along with proper phone etiquette.
- Conflict Resolution Abilities: The ability to handle customer complaints and issues in a calm and effective manner is crucial to ensure customer satisfaction.
Skills and Attributes:
The ideal candidate will also possess the following personal qualities:
- Punctuality: You must demonstrate excellent timekeeping and reliability, particularly in the fast-paced airport environment.
- Patience and Assertiveness: The role requires patience, especially when dealing with difficult or frustrated passengers, along with the ability to assertively resolve issues.
- Trustworthiness and Professionalism: Handling sensitive customer information with discretion and professionalism is key.
- Ability to Work Under Pressure: The ability to stay calm and composed in a busy airport environment is essential.
- Strong Time Management: Managing multiple tasks and priorities efficiently is important for success in this role.
- Customer-Focused: You should have a strong desire to deliver excellent customer service and meet the needs of passengers at every stage of their journey.
Conclusion:
If you are looking for a dynamic, customer-facing role at a leading South African airline, the Customer Service Agent position at OR Tambo Airport is a fantastic opportunity. FlySafair offers the chance to work in a fast-paced, rewarding environment, where customer service is at the forefront of operations. Apply now to join a team that values professionalism, dedication, and exceptional service in the aviation industry!
We wish all the best on your applications.
