Listing Reference: ADMINOFF15
Listing Status: Open
Position Summary
Company: Necsa Group
Industry: Scientific Research and Nuclear Services
Job Category: Administrative Services
Location: North West, South Africa
Contract Type: Permanent
Remuneration: Market Related
EE Position: No (Preference will be given to African Females, African Males, and persons with disabilities)
Closing Date: 12 May 2025
Introduction
Necsa Group is seeking a highly organized and detail-oriented Administrative Officer to support its laboratory operations and customer service processes. This role is ideal for professionals with strong administrative and accounting skills who are eager to contribute to a highly regulated and quality-focused environment. Working within the Customer Technical Support (CTS) unit, you will be responsible for compiling quotations, managing internal/external workflows, and supporting both operational and delivery functions.
The position is based at Necsa’s North West facilities and provides an exciting opportunity to be part of a team that plays a vital role in scientific service delivery. If you’re committed to customer satisfaction, safety, and excellence in administration, this opportunity will help shape your career in a unique and high-impact setting.
Job Description
The Administrative Officer will provide a wide range of customer-related administrative functions that directly support laboratory services and internal departments. The incumbent will also assist the Admin Officer (Operational) with delivery and logistical tasks across various Necsa locations.
Your key responsibilities will include:
- Preparing and issuing quotations for instrument/sample testing services
- Processing and tracking invoices from job/task completions
- Creating weekly administrative reports for invoicing, job registration, and customer feedback
- Maintaining purchase records, initiating procurement workflows, and updating asset registers
- Liaising with customers regarding purchase orders, registrations, and payment queries
- Managing product packaging and order dispatch including records storage and archiving
- Occasional delivery and collection of laboratory items, customer instruments, and administrative materials
- Registering potential customers in the CRM system and supporting their onboarding
- Ensuring delivery vehicles and packaging areas are clean, organized, and compliant
Ideal Candidate
You are a detail-driven professional with proven experience in administration or accounting, preferably in a laboratory environment. You can multitask, meet tight deadlines, and maintain consistent communication with both internal and external stakeholders.
You should be comfortable with systems such as CRM software and Excel spreadsheets, and have a basic understanding of procurement and document control processes.
Role Responsibility
The ideal candidate will contribute to the organisation through:
- Accurate and timely preparation of administrative documents and quotations
- Effective communication with customers and internal teams
- Participation in regular procurement and asset tracking workflows
- Compliance with OHS and Quality Management System protocols
- Maintaining high standards in service delivery and document accuracy
- Supporting deliveries and minor logistical tasks
- Promoting a culture of safety, responsibility, and teamwork
Skills and Attributes
Candidates must display:
- Strong organizational and multitasking abilities
- Effective written and verbal communication
- Customer-centric approach to administration
- Reliability and time-conscious work ethic
- Attention to detail and precision in documentation
- Strong interpersonal skills and a collaborative attitude
- Ability to operate independently while contributing to team objectives
Required Knowledge and Competencies:
- Solid understanding of customer relationship management
- Competence in Microsoft Excel, Word, and CRM platforms
- Familiarity with purchasing protocols and document control
- Knowledge of SHEQ systems and ISO/IEC 17025 standards
- Excellent time and self-management
- Commitment to quality, safety, and service excellence
Minimum Qualifications and Experience
- National Diploma in Administration or Accounting
- At least 2 years’ experience in laboratory administration or technical support
- Practical experience using Microsoft Excel
- Driver’s license would be a strong advantage
Employment Equity Consideration
Necsa Group is dedicated to Employment Equity and strongly encourages applications from:
- African females
- African males
- People with disabilities
Additional Information
- The role may occasionally require physical delivery of materials, including customer instruments and administrative records
- Applicants must be capable of handling physical tasks and moving between various Necsa facilities as needed
- Candidates who do not receive feedback within 30 days of the closing date should consider their application unsuccessful
Application Process
To apply:
- Visit: Necsa Online Portal
- Prepare and upload your CV and supporting documentation
- Closing Date: 12 May 2025
Contact Person:
Ms. Lydia Lebona
Tel: 012 305 4150
This is an excellent opportunity to gain experience in a scientific organization where excellence in administration is the backbone of laboratory success. Apply now and become a part of South Africa’s dynamic nuclear and scientific services environment.